Can Control Compliance Suite Exchange 8.6 support Exchange 2007 Tracking Logs?

Article:TECH123132  |  Created: 2010-01-10  |  Updated: 2011-04-27  |  Article URL http://www.symantec.com/docs/TECH123132
Article Type
Technical Solution


Issue





Symptoms
Reporting on tracking log database is disabled in case the organization already contains an Exchange 2007 server or is added later.


 


Cause



Control Compliance Suite Exchange 8.6 has no support for the Exchange Tracking Logs feature once an Exchange 2007 server belongs to an organization. To use the Exchange Tracking Logs feature with a Exchange 2007 server in the organization you must upgrade to Control Compliance Suite Exchange 9.0.1 and apply CCS_DataCollection_9_0_1_PCU_2010-1_Win.exe update.


Solution



Upgrade to Control Compliance Suite Exchange 9.0.1 and apply CCS_DataCollection_9_0_1_PCU_2010-1_Win.exe update.
Reference the following documents:

  • bv-Control for Microsoft Exchange 8.60 Getting Started Guide – page 48
  • bv-Control for Microsoft Exchange 8.60 release notes – Known Issues
  • ReadMe_CCS_DataCollection_9_0_1_PCU_2010-1 - Updates in bv-Control for Microsoft Exchange




References
bv-Control for Microsoft Exchange 8.60 Getting Started Guide – page 48

Note: Reporting on tracking log database is disabled in case the organization already contains an Exchange 2007 server or is added later.

bv-Control for Microsoft Exchange 8.60 release notes – Known Issues

BV-Control for Microsoft Exchange 8.60 does not report on tracking log database if the organization contains one or more Exchange 2007 servers.


ReadMe_CCS_DataCollection_9_0_1_PCU_2010-1 - Updates in bv-Control for Microsoft Exchange

bv-Control for Microsoft Exchange now supports reporting on the tracking logs from the Exchange 2007 servers.
However, bv-Control for Microsoft Exchange does not support the reports related to the Sites and Journaling Traffic from the Exchange 2007 servers.

Note: bv-Control for Microsoft Exchange might report only a partial data in case your organization contains, both Exchange 2000/2003 and Exchange 2007 servers.



bv-Control_for_Microsoft_Exchange_Release_Notes.htm ReadMe_CCS_DataCollection_9_0_1_PCU_2010-1.pdf
bv-Control_for_Microsoft_Exchange_Getting_Started_Guide.pdf


 



Legacy ID



2010021016163753


Article URL http://www.symantec.com/docs/TECH123132


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