Symantec Endpoint Protection Manager "Virus Definitions Distribution" shows incorrect date for virus definitions inspite of all clients being update-to-date

Article:TECH123272  |  Created: 2010-01-16  |  Updated: 2010-01-14  |  Article URL http://www.symantec.com/docs/TECH123272
Article Type
Technical Solution


Issue



Symantec Endpoint Protection Manager "Virus Definitions Distribution" shows incorrect date for virus definitions inspite of all clients being update-to-date ?


Cause



This issue is caused because of incorrect permission on C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox\

Solution



In order to resolve the issue we need to give "Everyone" FULL permission or at least READ and WRITE permission on C:\Program Files\Symantec\Symantec Endpoint Protection Manager\data\inbox folder and Sub folders.


References
https://www-secure.symantec.com/connect/forums/sepm-virus-def-dist-incorrectly-shows-latest-def-2009-12-30-client-running-latest-defs





Legacy ID



2010021702133348


Article URL http://www.symantec.com/docs/TECH123272


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