Ghost Boot Wizard hangs on opening

Article:TECH123356  |  Created: 2010-01-19  |  Updated: 2013-09-10  |  Article URL
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Technical Solution


Ghost Boot Wizard hangs on opening

You have Ghost Boot Wizard Build and when you attempt to open the program, nothing happens. There are no errors. Task manager shows the process is non-responsive



This is a known issue


Symantec development has provided replacement files from certified build 2269 that fix this problem. These files can be obtained from Symantec Technical Support Refer to TECH131612 when requesting this update. The file required is 'Ghost Boot Wizard.exe'. This file is only for those that have updated their Ghost Solution Suite to the LU5 (build
Applying these files to any other build can cause damage the program.

- Replace (or Rename and replace) the old files in the C:\Program Files\Symantec\Ghost folder (unless a custom installation was performed) with the new files.
- Reboot the system.

See also: "When opening the Ghost boot wizard, the machine freezes."


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