Restart required to enable Auto-Protect with Symantec Endpoint Protection for Macintosh when groups or policies with Japanese characters are used
|Article:TECH123913|||||Created: 2010-01-15|||||Updated: 2010-01-23|||||Article URL http://www.symantec.com/docs/TECH123913|
On a PowerPC-based Macintosh running Mac OS X 10.4.x (Tiger), a Symantec Endpoint Protection (SEP) package exported from a group using a name with Japanese characters with a policy that is also named with Japanese characters. After installing the SEP package to the Macintosh workstation, Auto-Protect does not function and threats are not detected.
Threats are not detected by the Auto-Protect scans.
Unknown at this time.
Restarting the workstation will reload Auto-Protect completely and Auto-Protect scans will take place normally.
Article URL http://www.symantec.com/docs/TECH123913