Oracle database backups fail with RMAN error 06403 "Could not obtain a fully authorized session" and Oracle error ORA-01034 "ORACLE not available Recovery Manager complete"

Article:TECH124389  |  Created: 2010-01-17  |  Updated: 2014-10-21  |  Article URL http://www.symantec.com/docs/TECH124389
Article Type
Technical Solution


Issue



Oracle database backups fail with RMAN error 06403 "Could not obtain a fully authorized session" and Oracle error ORA-01034 "ORACLE not available Recovery Manager complete"

 


Error



The exact error message in the Backup Exec job log is as follows:
 
RMAN-03002: failure of allocate command
 
RMAN-06403: could not obtain a fully authorized session
 
ORA-01034: ORACLE not available - Recovery Manager complete

Environment



Oracle backups performed from the Backup Exec console fail with Oracle Recovery Manager (RMAN) error 06403 and Oracle error 01034. The same backup job performed from the Oracle server using RMAN completes successfully. The problem and its solution are applicable to Oracle server running on Linux or Windows operating systems.

 


Solution



Add the following Oracle control parameter to the Oracle configuration file listener.ora located on the Oracle server:

INBOUND_CONNECT_TIMEOUT_listener_name = <timeout value in seconds>

Note: Once this setting is in place, it is necessary to restart the listener or the database to apply the changes. The INBOUND_CONNECT_TIMEOUT parameter also exists for Oracle configuration file SQLNET.ORA. It might be necessary to use the parameter in both places in order to overcome the problem.

Please consult the Oracle Database Net services Reference Guide for additional information and guidance for the chosen timeout value.

Supplemental Materials

SourceUMI
ValueV-79-57344-832
Description

The Database script returned an error. Refer to the Database script output section in job logs for more details


Legacy ID



347458


Article URL http://www.symantec.com/docs/TECH124389


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