An upgrade installation of Backup Exec 2010 fails in the migration process and the Event Logs report that the "BEMIG.EXE" process terminated midway.

Article:TECH124741  |  Created: 2010-01-09  |  Updated: 2010-01-14  |  Article URL http://www.symantec.com/docs/TECH124741
Article Type
Technical Solution


Environment

Issue



An upgrade installation of Backup Exec 2010 fails in the migration process and the Event Logs report that the "BEMIG.EXE" process terminated midway.

Solution



An upgrade installation of Backup Exec 2010 fails in the migration process and the "BEMIG.EXE" process terminates midway. The process is seen to terminate when it is trying to migrate the catalogs. The following error is reported in the Application Event Logs on the Backup Exec server:
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Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Description:
Faulting application bemig.exe, version 13.0.2896.0, faulting module
msvcr80.dll, version 8.0.50727.4053, fault address 0x000149d1.
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The Backup Exec installation log (Bkupinst.htm) will show the following error:
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
02-25-2010,14:10:20 : RunSQLScript via dbutil: C:\Program Files\Symantec\Backup Exec\betopcat.sql
02-25-2010,14:10:20 : dbutil RunSQLScript: C:\Program Files\Symantec\Backup Exec\betopcat.sql SQLServer:SERVER2003 SQLInstance:BkupExec DatabaseName:BEDB
02-25-2010,14:10:20 : OpenFromInitializationString Connection String = Provider=SQLOLEDB.1;Integrated Security=SSPI;Persist Security Info=False;Initial Catalog=BEDB;Data Source=server2003\BkupExec;Locale Identifier=1033;Application Name=BEWS DBUTIL hr=0x0
02-25-2010,14:10:30 : Database upgrade did not complete successfully. All devices, media and jobs will not be migrated from your prior version. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Cause:
The above mentioned problem is seen to occur when the User Locale for the user logged into the Backup Exec server is different than the System Locale
Resolution:
The above mentioned issue has been fixed by way of a hotfix. Please see the Related Documents section for more information.



Supplemental Materials

SourceETrack
Value1988854
DescriptionCORE: BE 2010 upgrades fail in the Catupgrade stage with Bemig.exe crashing in MSVCP80/MSVCR80.DLL.


Legacy ID



347049


Article URL http://www.symantec.com/docs/TECH124741


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