How to disable volume alert warnings showing 'At Risk' for drives not part of a backup policy within Backup Exec System Recovery Management Solution (BESR-MS) or Symantec System Recovery Management Solution (SSR-MS).

Article:TECH124762  |  Created: 2010-01-08  |  Updated: 2013-02-12  |  Article URL http://www.symantec.com/docs/TECH124762
Article Type
Technical Solution


Issue



How to disable volume alert warnings showing 'At Risk' for drives not part of a backup policy within Backup Exec System Recovery Management Solution (BESR-MS) or Symantec System Recovery Management Solution (SSR-MS).


Solution



In Backup Exec System Recovery Management Solution (BESR-MS) or Symantec System Recovery Management Solution (SSR-MS), perform the following steps:

  1. Manage Tasks | Configuration Policies | Volume Alert
  2. Check that Default Volume Alert Configuration Policy enable option is OFF (Note: This can be edited and used, if desired)
  3. Right click in the white space and choose Create 
  4. The Policy Name is the name of the specific client that has drives the backup policy is NOT backing up. These drives appear At Risk in the console.
  5. Click Apply. 
  6. Right-mouse click on the policy created in step 4 and choose Edit..
  7. Under the Applied to heading bar, click on the line that begins Windows Computers With...
  8. Click on the red X to delete
  9. Click Apply to and choose Computers
  10. On the next window, click Add rule
  11. Choose the following values:
    -- exclude computers's not in
    -- computer list
    -- <Type name of computer from earlier step>
  12. Click Update results
  13. Click OK
  14. At the top under the heading Drives, select By Drive. Check the drive(s) you do not want reporting and\or the system does not have.
  15. Select the radial option No Status Reporting. Change the Policy option from Off (red) to On (green).
  16. Click Save Changes
  17. Manually run update on the client system's Altiris agent, or wait for it to update automatically (typically about an hour). 

 



Legacy ID



347006


Article URL http://www.symantec.com/docs/TECH124762


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