Error: "Snapshot error. Error EBAB03F1: OS error 2147754774" when running a File and Folder backup in Backup Exec System Recovery 2010

Article:TECH124774  |  Created: 2010-01-08  |  Updated: 2011-08-12  |  Article URL http://www.symantec.com/docs/TECH124774
Article Type
Technical Solution


Environment

Issue



Error: "Snapshot error. Error EBAB03F1: OS error 2147754774" when running a File and Folder backup in Backup Exec System Recovery 2010


Error



Snapshot error. Error EBAB03F1: OS error 2147754774

ERROR: Failed to have success running InstallVSSProvider function in MSIInstallVSS Provider Function


Solution



During the installation of BESR, the following message may have been seen: "ERROR: Failed to have success running InstallVSSProvider function in MSIInstallVSS Provider Function". However, the installation will complete. After a reboot following the installation, a file and folder backup may fail with an Error EBAB03F1. Volume backups work correctly and only file and folder backups are affected.

1 Click the Start button, and then click All Programs > Accessories > Run.

2 In the Run dialog box, type the following and then click OK:

dcomcnfg

3 In the left pane, under Console Root, expand Component Services > Computers > My Computer.

4 In the left pane, under My Computer, select COM+ Applications.

5 When you select COM+ Applications, if you receive any error message, read the following document to restore the COM+ Applications catalog:  www.symantec.com/docs/TECH135181

Supplemental Materials

SourceError Code
ValueEBAB03F1
Description

Snapshot error. OS Error 2147754774


SourceETrack
Value1926385
Description

Error: "Snapshot error . Error EBAB03F1: OS error..." when creating File and Folder backup in Norton Ghost 15.0


SourceUMI
ValueV-281-2987-1009
Description

Snapshot error. OS Error 2147754774



Legacy ID



346994


Article URL http://www.symantec.com/docs/TECH124774


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