Backup of a non-clustered Microsoft Exchange 2007 resource fails with 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup

Article:TECH125276  |  Created: 2010-01-25  |  Updated: 2013-03-20  |  Article URL http://www.symantec.com/docs/TECH125276
Article Type
Technical Solution


Issue



Backup of Microsoft Exchange 2007 fails with 'Cannot extract mailbox messages from the Exchange backup'


Error



Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup.

V-79-57344-759

 

 


Solution



1. Go to the Exchange backup job Properties
 
2. Select Microsoft Exchange under Settings.
 
3. Change the "High Availability Server (Exchange 2007 or later)" drop down to "Back up from the active copy only (job fails if not available)".
 

 
Note : This solution only applies to Microsoft Exchange 2007 which is NOT in a clustered environment.
 

 


Supplemental Materials

SourceUMI
ValueV-79-57344-759
Description

Cannot extract mailbox messages from the Exchange backup.


SourceError Code
Value0xe00002f7
Description

Cannot extract mailbox messages from the Exchange backup.



Legacy ID



346397


Article URL http://www.symantec.com/docs/TECH125276


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