Enterprise Vault cannot access the FSA reporting web services at http://ServerName/FSAreporting/fsareporting.asmx
| Article:TECH125310 | | | Created: 2010-01-03 | | | Updated: 2010-01-03 | | | Article URL http://www.symantec.com/docs/TECH125310 |
Problem
Enterprise Vault cannot access the FSA reporting web services at http://ServerName/FSAreporting/fsareporting.asmx
Solution
This may be caused by the Enterprise Vault server not
having an internet connection.
A full solution is provided only in the EV 8.0 SP4 and onward Installation and Configuring Guide manual under the section "Performance issues when an Enterprise Vault server has no Internet connection".
Alternatively you can add the following to the machine.config file on the EV server (only recommended if EV is the only application on that server):
<configuration>
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>
</configuration>
A full solution is provided only in the EV 8.0 SP4 and onward Installation and Configuring Guide manual under the section "Performance issues when an Enterprise Vault server has no Internet connection".
Alternatively you can add the following to the machine.config file on the EV server (only recommended if EV is the only application on that server):
<configuration>
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>
</configuration>
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Legacy ID
346360
Article URL http://www.symantec.com/docs/TECH125310
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