Enterprise Vault cannot access the FSA reporting web services at http://ServerName/FSAreporting/fsareporting.asmx

Article:TECH125310  |  Created: 2010-01-03  |  Updated: 2010-01-03  |  Article URL http://www.symantec.com/docs/TECH125310
Article Type
Technical Solution


Environment

Issue



Enterprise Vault cannot access the FSA reporting web services at http://ServerName/FSAreporting/fsareporting.asmx

Solution



This may be caused by the Enterprise Vault server not having an internet connection.

A full solution is provided only in the EV 8.0 SP4 and onward Installation and Configuring Guide manual under the section "Performance issues when an Enterprise Vault server has no Internet connection".

Alternatively you can add the following to the machine.config file on the EV server (only recommended if EV is the only application on that server):

<configuration>
               <runtime>
                               <generatePublisherEvidence enabled="false"/>
               </runtime>
</configuration>



Legacy ID



346360


Article URL http://www.symantec.com/docs/TECH125310


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