Installation fails with "Failed to install SQL Express BKUPEXEC instance" or "The installation package for product cannot be found"
|Article:TECH125334|||||Created: 2010-01-24|||||Updated: 2014-08-04|||||Article URL http://www.symantec.com/docs/TECH125334|
Installation of SQL Express fails with the error: "Failed to install SQL Express BKUPEXEC instance with error 1706." or "The installation package for product cannot be found."
"Failed to install SQL Express BKUPEXEC instance with error 1706."
You may also see:
Error 87: Unable to get SQL version info for SQL instance
The return code is: 1602
The SQL Upgrade check may pass, but the SQL Express Installer Check will fail with a pop up message:
The installation package for product cannot be found. Until this issue is resolved, SQL Express cannot be installed.
How to restore the missing Windows Installer cache files and resolve problems that occur during a SQL Server update
How to validate the Windows Installer Cache using the Windows Installer Cache Verifier Package:
An installation package for the product Microsoft SQL Server Setup Support Files cannot be found. Try the installation again using a valid copy of the installation package 'sqlsupport.msi'
Article URL http://www.symantec.com/docs/TECH125334