GENERAL ERROR: Image cleanup is no longer running.

Article: TECH125429  |  Created: 2010-01-16  |  Updated: 2011-01-10  |  Article URL http://www.symantec.com/docs/TECH125429
Article Type
Technical Solution


Environment

Problem


GENERAL ERROR: Image cleanup is no longer running.


Solution


ISSUE:
GENERAL ERROR: Image cleanup is no longer running.
 
ENVIRONMENT/CONDITIONS:
This issue can occur for many reasons, but in most cases it is because the cleanup.lock and/or pempersist file is corrupted. For example, if someone or something changed the machine time to 1 month into the future and the image cleanup runs while the time was in the future. When the image cleanup runs, it timestamps the current time into the file. Now when you change the time back to the correct time, no new cleanups will run for 1 month as the cleanup.lock has a timestamp of 1 month into the future.
 
SOLUTION/WORKAROUND:
To alleviate this issue, perform the following steps:
1. Verify they are no image cleanup jobs currently running.
2. Stop the NetBackup Services.
3. Remove the following files:
 
For Unix servers:
  • /usr/openv/netbackup/bin/cleanup.lock
  • /usr/openv/netbackup/bin/bpsched.d/lastClean
  • /usr/openv/netbackup/bin/bpsched.d/last_time_expired_media
  • /usr/openv/netbackup/bin/bpsched.d/cleanup (if exists)
  • /usr/openv/netbackup/db/jobs/pempersist

For Windows servers:

  • <install_path>\netbackup\bin\cleanup.lock
  • <install_path>\netbackup\bin\bpsched.d\lastClean
  • <install_path>\netbackup\bin\bpsched.d\last_time_expired_media
  • <install_path>\netbackup\bin\bpsched.d\cleanup (if exists)
  • <install_path>\netbackup\db\jobs\pempersist

4. Start NetBackup Services

 
 

/apps/media/inquira/resources /resources


Legacy ID


346081


Article URL http://www.symantec.com/docs/TECH125429


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