A backup of a guest machine on an ESX (vSphere) with two virtual disks that have the same file name only backs up one of the virtual disks.

Article:TECH125641  |  Created: 2010-01-17  |  Updated: 2012-05-28  |  Article URL http://www.symantec.com/docs/TECH125641
Article Type
Technical Solution


Issue



A backup of a guest machine on an ESX (vSphere) with two virtual disks that have the same file name only backs up one of the virtual disks.


Environment



This issue has been observed when a Guest Machine has two virtual disks of the same name, this occurs when the virtual disks are created on different data stores on the ESX Host.

This issue can be confirmed by checking the select list for the backup job, if only one VMDK file is listed for a guest machine that has more than one disk, only the listed VMDK file will be backed up. The job log for the backup will be successful and will also list only one VMDK was backed up in the job details.

If a restore is attempted of these Guest machines, the restore will be successful but only one disk will be restored. The other disks will show a byte count of 0.

 


Solution




This issue has been resolved with Hotfix 344584.  See the related documents for download information.

 

Supplemental Materials

Value1968555
Description

AVVI: backup of VM with 2 virtual disks of the same name only backs up 1 of the virtual disks



Legacy ID



345848


Article URL http://www.symantec.com/docs/TECH125641


Terms of use for this information are found in Legal Notices