Unable to determine if the Enterprise Vault Directory Service exists when running the Enterprise Vault Configuration Wizard
|Article:TECH125671|||||Created: 2010-01-17|||||Updated: 2014-07-28|||||Article URL http://www.symantec.com/docs/TECH125671|
The Enterprise Vault Configuration Wizard fails with error "Unable determine if the Enterprise Vault Directory Service exists." "The RPC server is unavailable."
339 12:33:29.468  (EVRunDll) <4992> EV:M Leaving function VACOpenSCManager() with status: The RPC server is unavailable. ; bsDirIP = 192.168.1.1
A disabled or invalid adapter precedes a valid adapter in the network interface binding order list.
To move all disabled and invalid interfaces to the bottom of the binding order list:
- Click Start, click Network, click Network and Sharing Center, and then click Manage Network Connections.
- Press the ALT key, click Advanced, and then click Advanced Settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- Click the Adapters and Bindings tab, and then, under Connections, click the connection you want to modify.
- Under Bindings for <connection name>, select the protocol that you want to move up or down in the list, click the up or down arrow button, and then click OK.
Article URL http://www.symantec.com/docs/TECH125671