System State backup fails with "0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again."

Article:TECH125998  |  Created: 2010-01-08  |  Updated: 2011-10-04  |  Article URL http://www.symantec.com/docs/TECH125998
Article Type
Technical Solution

Product(s)

Issue



System State backup fails with "0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again."


Error



Final error: 0xe0000352 - The specified volume does not exist. Recreate the volume, and then try the job again.

& following exception is seen "WARNING: "System?State\System Files\System Files" is a corrupt file.  This file cannot verify"


Cause



This error may come up if the server has restricted any access to files under System State
 
To troubleshoot the issue, try to run the backup using Windows built in NTBackup utility. 

Solution



 

  • Run Ntbackup to backup system state for Windows 2003 . 
  • For Windows server 2008, run Wbadmin from the command prompt.

     

Note:- If the Ntbackup / Wbadmin Fails, Contact Microsoft for further troubleshooting.


 

 


Supplemental Materials

SourceError Code
Value0xe0000352
Description

The specified volume does not exist. Recreate the volume, and then try the job again


SourceUMI
ValueV-79-57344-850
Description

The specified volume does not exist. Recreate the volume, and then try the job again


Legacy ID



345421


Article URL http://www.symantec.com/docs/TECH125998


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