Support for Shared Storage Volumes connected in a SAN environment using Symantec Backup Exec System Recovery (BESR)

Article:TECH126085  |  Created: 2010-01-04  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH126085
Article Type
Technical Solution

Product(s)

Environment

Issue



Support for Shared Storage Volumes connected in a SAN environment using Symantec Backup Exec System Recovery (BESR)

Solution



This document describes support for creating and restoring recovery points of shared storage volumes in a SAN environment using Symantec Backup Exec System Recovery (BESR) or LiveState Recovery (LSR).

Capturing Recovery Points

Recovery points can be stored on a shared-storage volume. The Symantec Recovery Disk (SRD) version 8.0 or later can see the shared storage volume when booted in pre-OS mode if the HBA driver loads during the SRD boot. This can be tested beforehand by booting the server with the SRD. If the SRD boot does not see the shared volume, manually load the drivers using the 'Load Drivers' feature. (The SRD is based in Win PE 2.1, which means that the drivers used need to be Vista or Windows 2008 r1).

Using the SRD to Access SAN Volumes and restoring OS to SAN volumes

The Symantec Recovery Disk (SRD) supports a wide variety of shared-storage and SAN devices. Version 8.0 or later SRD has functionality built into it that allows it to differentiate between redundant volumes, thus eliminating the need for multi-path software. If using a pre-8.0 SRD, please upgrade to a later version. If a device is visible from within the Symantec Recovery Environment, the shared storage volume can be recovered using the Symantec Recovery Disk. If the device is not visible from the SRD, and manually loading the drivers does not load the device, Symantec may not be able to support shared storage volume recovery for that device. As a best practice, Symantec recommends restoring the operating system volume from the SRD, rebooting the server into the operating system, then restoring any other volumes from within Windows. This ensures that the volumes are laid down in conjunctions with the multi-path software for that device, which should be installed before any restores.


Legacy ID



345257


Article URL http://www.symantec.com/docs/TECH126085


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