Unable to configure File System Archiving (FSA) reporting for a NetApp file server if the Enterprise Vault (EV) server is listed as NetBIOS name in the EnterpriseVaultDirectory database.
|Article:TECH126098|||||Created: 2010-01-04|||||Updated: 2014-10-08|||||Article URL http://www.symantec.com/docs/TECH126098|
Enterprise Vault was unable to obtain the name of the Enterprise Vault server that performs the FSA Reporting data collection for file server xxxxxx. As a result, FSA Reporting operations on the file server will fail.
Update the ComputerName field to have the FQDN of the EV server rather than the NetBIOS name of the server.
- Open SQL Server Management Studio or SQL Enterprise Manager depending on the version of SQL.
- Create a new query and copy the query below:
Set ComputerName = 'FQDN_of_EV_server' where ComputerName = 'NetBIOS_of_EV_server'
- Change the FQDN_of_EV_server and NetBIOS_of_EV_server to the server names in the environment.
- Execute the query.
This issue has been addressed as part of the following release:
Enterprise Vault 9.0 - Release Details
Unable to configure FSA reporting on NetApp file server when ComputerName is listed as NetBIOS name in ComputerEntry table.
Article URL http://www.symantec.com/docs/TECH126098