After installing Backup Exec or a Backup Exec hotfix, BEPerfSetup crashes.

Article:TECH126391  |  Created: 2010-01-27  |  Updated: 2012-01-30  |  Article URL http://www.symantec.com/docs/TECH126391
Article Type
Technical Solution

Product(s)

Environment

Issue



After installing Backup Exec or a Backup Exec hotfix, BEPerfSetup crashes.


Solution



After installing Backup Exec or a Backup Exec hotfix, BEPerfSetup crashes. This crash will occur if the user does not have access to the registry.  

Workaround:
Ensure that the user who is logged into the server has the administrator permissions when installing Backup Exec or applying any Backup Exec patches.

Resolution:
The above mentioned issue has been fixed by way of a hotfix. Please refer the Related Documents section below for more information.




 

Supplemental Materials

Value1948608
Description

BEPERFSetup is crashing



Legacy ID



340973


Article URL http://www.symantec.com/docs/TECH126391


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