Macintosh clients cannot download package from package server

Article:TECH12663  |  Created: 2006-02-24  |  Updated: 2012-01-19  |  Article URL http://www.symantec.com/docs/TECH12663
Article Type
Technical Solution


Issue



Macintosh clients are not able to download the Inventory for Macintosh package from a package server. The package server has created and downloaded the files already.

 

 


Environment



NS 6.0.6074 SP3
Mac Agent 6.1.2246
Mac Inventory 6.1.2051
G5 machines OS 10.3.8, 10.3.9, 10.4.3, 10.4.4
All (most) mac clients use DNS


Cause



IIS settings had an invalid path to the PS directory and the 'read' attribute had been unchecked.


Solution



In the IIS Virtual Directory settings for the package server, browse to the correct directory to reset the path and 'check' the 'read' option.



Legacy ID



20072


Article URL http://www.symantec.com/docs/TECH12663


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