Installation of the VERITAS COMMANDCENTRAL ENTERPRISE REPORTER (CCER) 5.1 HOT FIX requires an updated install script for use when VERITAS STORAGE FOUNDATION 5.1 FOR WINDOWS (SFW) is installed on the target Management Server (MS)

Article:TECH126962  |  Created: 2010-01-11  |  Updated: 2010-01-18  |  Article URL http://www.symantec.com/docs/TECH126962
Article Type
Technical Solution


Environment

Issue



Installation of the VERITAS COMMANDCENTRAL ENTERPRISE REPORTER (CCER) 5.1 HOT FIX requires an updated install script for use when VERITAS STORAGE FOUNDATION 5.1 FOR WINDOWS (SFW) is installed on the target Management Server (MS)

Error



ER 5.1 HF installer could not found VRTSperl installed

Solution



         *** README FOR MODIFIED PERL SCRIPT (ERHF_LocalUpgrade.pl) ***
       *** FOR VERITAS COMMANDCENTRAL ENTERPRISE REPORTER 5.1 HOT FIX ***
        *** WHEN USED WITH VERITAS STORAGE FOUNDATION 5.1 FOR WINDOWS ***


Date: 2010-01-01

OS: Windows

Errors/Problems Fixed: [HF installation bails out saying "ER 5.1 HF installer could not found VRTSperl installed" (e1925969)]


Required Base Product Version
=============================

The required base product version for this modified perl script (ERHF_LocalUpgrade.pl) is:

  * Enterprise Reporter 5.1 Hot Fix with Storage Foundation 5.1 for Windows

If you are not using the Enterprise Reporter 5.1 Hot Fix with Storage Foundation 5.1 for Windows, you do not need this modified perl script.


Included Files
==============

The included files are:

  *ERHF_LocalUpgrade_340226.zip containing ERHF_LocalUpgrade.pl  

Instructions for Copying the Modified ERHF_LocalUpgrade.pl Script
=================================================================

You must copy the modified ERHF_LocalUpgrade.pl script to the server where the
Enterprise Reporter 5.1 Hot Fix is located before you deploy the hot fix.

To copy the modified ERHF_LocalUpgrade.pl script:

1. If you have not already done so, extract the CommandCentral Enterprise Reporter 5.1 Hot Fix.

2. Download the ERHF_LocalUpgrade_340226.zip  containing modified ERHF_LocalUpgrade.pl script and save it to the server
   where Enterpriser Reporter 5.1 is installed.

  Note: If you are using Internet Explorer, right click the ERHF_LocalUpgrade_340226.zip
         link and select "Save Target As..." to save the script.

        If you are using FireFox, right click the ERHF_LocalUpgrade_340226.zip link and
         select "Save Link As..." to save the script.

2. Copy ERHF_LocalUpgrade_340226.zip  to C:\Temp>. and extract ERHF_LocalUpgrade.pl

3. Go to the CCERHF directory, which is located with the Enterprise Reporter 5.1
   Hot Fix that you previously extracted.

4. Make a backup copy of ERHF_LocalUpgrade.pl and name it ERHF_LocalUpgrade.pl.bk.

5. Go to the C:\Temp directory.

6. Copy the ERHF_LocalUpgrade.pl in the C:\Temp directory to the CCERHF directory.
      
7. Deploy the Enterprise Reporter 5.1 Hot Fix as usual which will now call the modified perl script saved using the procedure above.

Attachments

ERHF_LocalUpgrade_340226.zip (8 kBytes)

Supplemental Materials

SourceETrack
Value1925969
DescriptionHF installation bails out saying "ER 5.1 HF installer could not found VRTSperl installed"


Legacy ID



340226


Article URL http://www.symantec.com/docs/TECH126962


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