Install of License Key or Evaluation Option fails on - The selected folder is encrypted or compressed. Backup Exec cannot be installed to a encrypted or compressed location.

Article:TECH126980  |  Created: 2010-01-11  |  Updated: 2010-10-17  |  Article URL http://www.symantec.com/docs/TECH126980
Article Type
Technical Solution


Subject

Issue



Install of License Key or Evaluation Option fails on - The selected folder is encrypted or compressed. Backup Exec cannot be installed to a encrypted or compressed location.


Error



The selected folder is encrypted or compressed. Backup Exec cannot be installed to a encrypted or compressed location.


Solution



Backup Exec's install location cannot be compressed.
If the location that Backup Exec is installed on has been changed to a compressed location, this will need to be decompressed back to normal.

Compression can be set in Windows in the Driver properties or Folder properties.
Compressed items in Windows will display in BLUE color by default. Non compressed display as BLACK by default.

Solution:
Decompress the Drive/Folder that Backup Exec is installed on.



 


Legacy ID



340206


Article URL http://www.symantec.com/docs/TECH126980


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