KNOWN ISSUE: RS 6.2.2801 - Part of scheduled snapshots are not initiated. Vault crash.
| Article:TECH127327 | | | Created: 2010-04-12 | | | Updated: 2010-05-06 | | | Article URL http://www.symantec.com/docs/TECH127327 |
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Problem
Number of scheduled snapshots do not run. Less and less snapshots would run until RS Server service is restarted.
RS Server crashes with exceptions.
Solution
Hot fix requirements:
- Thread pool deadlock in AeXVault fix
- Memory corruption in ServerJobs.dll
- Dependent on Article ID: 48955 hotfix
- Hotfix KB Article 52365 is not removed automatically if any depended hotfixes are uninstalled
Attachments
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| Source | DEFECT |
| Value | TLN 31829 |
| Description | Logged in tlndev (Altiris - Talinn) database |
| Source | DEFECT |
| Value | TLN 31844 |
| Description | Logged in tlndev (Altiris - Talinn) database |
Legacy ID
52365
Article URL http://www.symantec.com/docs/TECH127327
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