KNOWN ISSUE: RS 6.2.2801 - Part of scheduled snapshots are not initiated. Vault crash.

Article:TECH127327  |  Created: 2010-04-12  |  Updated: 2010-05-06  |  Article URL http://www.symantec.com/docs/TECH127327
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Article Type
Technical Solution

Issue



Number of scheduled snapshots do not run. Less and less snapshots would run until RS Server service is restarted.

RS Server crashes with exceptions.


Solution



Hot fix requirements:
  • Thread pool deadlock in AeXVault fix
  • Memory corruption in ServerJobs.dll
  • Dependent on Article ID: 48955 hotfix
  • Hotfix KB Article 52365 is not removed automatically if any depended hotfixes are uninstalled

Supplemental Materials

SourceDEFECT
ValueTLN 31829
DescriptionLogged in tlndev (Altiris - Talinn) database

SourceDEFECT
ValueTLN 31844
DescriptionLogged in tlndev (Altiris - Talinn) database

Legacy ID



52365


Article URL http://www.symantec.com/docs/TECH127327


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