KNOWN ISSUE: The "Deny View" option for portal pages in ServiceDesk will deny access to the page to all administrators
|Article:TECH127510|||||Created: 2010-05-07|||||Updated: 2010-05-10|||||Article URL http://www.symantec.com/docs/TECH127510|
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The Deny View permission when applied for a portal page to any user or group will have the result of denying access to the page for all Administrator users, including the default admin account.
ServiceDesk 7.0 MR1
The permission is not working properly. It should only restrict access to the page for the users/groups to which the permission has been applied.
The issue has been reported to Development. There is currently no ETA for a fix.
|Description||Logged in Etrack (Symantec) database|
Article URL http://www.symantec.com/docs/TECH127510