KNOWN ISSUE: DS7.1 SBS Server Install Incorrectly Targets Site Servers Without Both Package and Task Services

Article:TECH127570

Created: 2010-05-17

Updated: 2010-05-19

Article URL http://www.symantec.com/docs/TECH127570

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Article Type
Technical Solution

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Problem

Symantec Boot Services (SBS) are being installed to servers that are unable to run Deployment Tasks on computers in Automation Environments.

Environment

Deployment Solution 7.1

Cause

The SQL Query for the filter "Computers without Deployment Site Server Components Installed (x86) is written to include Servers with Site Services in general, not specifically with BOTH Package and Task Services; both of which are necessary for Deployment Tasks to execute successfully.

Solution

The filter that applies the Policy to install the Deployment Site Server Components must be modified with a new SQL query.

This filter is set to read-only, so replacing by importing the attached xml file should be the easiest way to go about this:

Download the attached "" file
Open the Filter Management page by going to "Manage >> Filters"
Expand the 'Software Filters' folder
Right-click on 'Agent and Plug-in Filters' and select 'Import'
Select the downloaded "" and click 'Open'.

This should import the Filter called "Computers without Deployment Site Server Components Installed (x86)" and overwrite the previously existing filter.

For reference, the new query is:

select distinct r.Guid from vComputer r
              join ResourceAssociation ra on r.Guid=ra.ChildResourceGuid and ra.ResourceAssociationTypeGuid='5F00E96B-93F3-41f0-94A7-7DBBB8AEF841'
              join vSiteServiceResource ss on ra.ParentResourceGuid=ss.Guid
              join Inv_AeX_AC_Client_Agent ca on r.Guid=ca._ResourceGuid
              where r.IsLocal = 1
              AND ca.Ident = 'CTSERVAGENT'
              AND r.Guid IN
              (
                SELECT ChildResourceGuid
                FROM vPackageServiceResource
                INNER JOIN ResourceAssociation ON vPackageServiceResource.Guid=ResourceAssociation.ParentResourceGuid
                AND ResourceAssociation.ResourceAssociationTypeGuid='5F00E96B-93F3-41f0-94A7-7DBBB8AEF841'
              )

Attachments

Computers without Deployment Site Server Component installed (x86).xml (3 kBytes)

Supplemental Materials

Source	DEFECT
Value	ETK 1885110
Description	Logged in Etrack (Symantec) database

Legacy ID

52924