The Allen-Bradley 6181P-1700P Series A, Rev A,B systems does not display the recovery environment menu when booting from a version 7.0x or later Backup Exec System Recovery Disk.

Article:TECH128028  |  Created: 2010-01-26  |  Updated: 2013-10-22  |  Article URL http://www.symantec.com/docs/TECH128028
Article Type
Technical Solution

Product(s)

Environment

Issue



The Allen-Bradley 6181P-1700P Series A, Rev A,B systems does not display the recovery environment menu when booting from a version 7.0x or later Backup Exec System Recovery Disk.

Solution



ISSUE:  
    The Allen-Bradley 6181P-1700P Series A, Rev A,B cannot display the System Recovery Disk version 7.0 and later.

CAUSE:
    The Allen-Bradley 6181P-1700P Series A, Rev A,B and older models run with Windows XP Embedded operating system. These systems cannot display the System Recovery Disk version 7.0 and later because the display (SiS630) is currently incompatible with the WinPE environment use by version 7.0x and later. Additionally, the only drivers available for this model are for Windows XP and Windows 2000 located here:http://www.ab.com/industrialcomputers/drivers/integrated.html .
    The Symantec System Recovery Disk for Backup Exec System Recovery 7.0 and later use the Windows Vista/2008 base WinPE operating system.

SOLUTION:
    Review the related documents below. Use Backup Exec System Recovery 6.5 or earlier and it's corresponding recovery disk.



Legacy ID



347977


Article URL http://www.symantec.com/docs/TECH128028


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