"Warning - There is a problem with the robotic arm" alert occurs when Backup Exec attempts to communicate with a robotic library

Article:TECH128033  |  Created: 2010-01-26  |  Updated: 2014-10-21  |  Article URL http://www.symantec.com/docs/TECH128033
Article Type
Technical Solution

Product(s)

Issue



"Warning - There is a problem with the robotic arm" alert occurs when Backup Exec attempts to communicate with a robotic library


Solution




Contact the tape hardware manufacturer to further diagnose and resolve this issue.

 

Supplemental Materials

SourceUMI
ValueV-277-2
Description

Warning - There is a problem with the robotic arm.



Legacy ID



347982


Article URL http://www.symantec.com/docs/TECH128033


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