KNOWN ISSUE: Connector failing to import resources with the same name but different types

Article:TECH12819  |  Created: 2006-03-07  |  Updated: 2009-10-27  |  Article URL http://www.symantec.com/docs/TECH12819
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Article Type
Technical Solution

Issue



When importing data using Connector, it checks across resource types for uniqueness when using resource name as the resource lookup key.

Environment



Notification Server 6.0 SP3 (6.0.6074)
Connector Solution 6.1

Cause



When importing data using Connector, it fails to create "Altiris" root node and cannot correctly build hierarchy tree.

This fix rolls back the original SP3 change. So while this fix will fix Connector Solution on 6.0 SP3, the problems with code introduced by SP3 will not be addressed until Notification Server 7.0.

Solution



This issue is resolved within Notification Server 6.0 SP3 Rollup Pack 6.  This Rollup Pack has been superseded and all fixes are included within the latest Rollup Pack.

Symantec recommends installing the latest rollup pack via the Solution Center found at Configuration > Upgrade/Install Additional Solutions

Release notes can be found at article 34317.


Supplemental Materials

SourceDEFECT
ValueSYD 25681
DescriptionLogged in sydd2 (Altiris - Sydney) database

Legacy ID



20435


Article URL http://www.symantec.com/docs/TECH12819


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