Push agent install from a Backup Exec System Recovery 2010 console/UI generates the error: E0D3EBC0: Cannot deploy the Agent to <SERVER_NAME>.-- <SERVER_NAME>, Exception occurred: Attempt to reboot remote machine failed. Exception occurred.

Article:TECH128262  |  Created: 2010-01-31  |  Updated: 2013-10-24  |  Article URL http://www.symantec.com/docs/TECH128262
Article Type
Technical Solution


Issue



The Agent install is not able to start the reboot portion at the end of the install process.


Error



While performing a push install of the Backup Exec System Recovery (BESR) Agent from a BESR 2010 console/UI the follow error occurs:

Error: E0D3EBC0: Cannot deploy the Agent to <SERVER_NAME>.
-- <SERVER_NAME>, Exception occurred: Attempt to reboot remote machine failed. Exception occurred.
(UMI: V-281-211-60352)


Solution



Reboot the remote client system manually. If the error persist on further agent deployments, deselect the option to reboot after installation completes and manually reboot the remote client systems after agent deployment.
 



Legacy ID



348247


Article URL http://www.symantec.com/docs/TECH128262


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