How to enable Vault Cache and Virtual Vault for archives other than a user's default archive.
| Article:TECH128816 | | | Created: 2010-01-14 | | | Updated: 2010-01-20 | | | Article URL http://www.symantec.com/docs/TECH128816 |
Problem
How to enable Vault Cache and Virtual Vault for archives other than a user's default archive.
Solution
There are
several situations where a user may have access to multiple vaults. Sometimes a
user will have access to another user's mailbox and vault by virtue of Exchange
delegation. Other times, several users all access a vault as a Shared
Archive.
When Vault
Cache and Virtual Vault are enabled in the environment, such users may notice
that these secondary vaults are not shown in the Virtual Vault area in Outlook,
and that they are not available offline in the Vault Cache.
By default,
Enterprise Vault makes only a user's default archive (vault) available offline
through the Vault Cache feature. Since the Virtual Vault feature, included in
version 8.0 SP3 and later, works as an extension of the Vault Cache feature,
then only a user's default archive is available to view as a Virtual Vault as
well.
Here are the
steps to make the additional vaults to which a user has access available in that
user's Vault Cache and Virtual Vault. High-level operations are in bold,
with detailed steps following.
1. Enable
synchronization of additional archive types in the Desktop Policy.
a. In the Vault Administration Console, navigate to Policies > Exchange >
Desktop.
b. View the properties of the policy that applies to the user.
c. On the "Advanced" tab, list the settings from Vault Cache.
d. Change the "Synchronize archive types" setting to either "All mailbox
archives" or "All mailbox and shared archives," depending on what you would like
to include.
e. Click OK. Read the warning about synchronizing the mailboxes and click OK.
2.
Synchronize the mailboxes to effect the change in the Desktop Policy.
a. In the Vault Administration Console, navigate to Enterprise Vault Servers
> ServerName > Tasks, where ServerName is the name of the
Enterprise Vault server that runs the mailbox task for the Exchange Server where
the user's mailbox resides.
b. View the properties of the Mailbox Archiving Task for the Exchange Server
where the user's mailbox resides.
c. On the "Synchronization" tab, check all three boxes and synchronize the
affected mailboxes by clicking the "Synchronize" button.
d. Click OK.
3. On the
client, synchronize the Vault Cache.
a. Close and reopen Outlook.
b. In Outlook, navigate to Tools > Enterprise Vault > Vault Cache
properties.
c. On the "Details" tab, click the "Synchronize Now" button.
4. Enable
the secondary vault for Vault Cache.
a. Once synchronization completes, navigate to the "Vaults" tab, and you should
see entries in the "Additional Vaults" section.
b. Check the additional vaults you wish to synchronize
c. Click OK.
d. If prompted, choose to synchronize now. If not, synchronize via the process
in step 3.
e. Once synchronization is complete, you should see the second Virtual Vault in
your Outlook Navigation Pane.
5. To
control which vaults are visible in the Outlook Navigation Pane, use the Virtual
Vault tab.
a. In Outlook, navigate to Tools > Enterprise Vault > Vault Cache
properties.
b. On the Virtual Vault tab, select the vaults you wish to display as Virtual
Vaults and deselect the ones you do not.
Step 2
and Step 3 can be performed manually as described, or you can simply
wait until they run as scheduled. Step 4 must be performed manually
by/for each user.
Note:
The "Delegates" tab in Outlook's options menu does not directly affect
permissions on the Exchange mailbox. Establishing delegation through Outlook
alone will therefore not grant the delegate rights to the other user's Vault.
They can still be granted explicit access using the Vault Administration
Console.
Note: In
Step 4, if you do not see the proper entries under "Additional Vaults,"
try a Vault Cache reset, as described in TechNote 326399 (Related
Documents).
|
|
Related Articles
Legacy ID
350337
Article URL http://www.symantec.com/docs/TECH128816
Terms of use for this information are found in Legal Notices
Thank you.