Late Breaking News for Enterprise Vault 8.0 SP4

Article:TECH128838  |  Created: 2010-01-15  |  Updated: 2013-05-08  |  Article URL http://www.symantec.com/docs/TECH128838
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NOTE: Enterprise Vault 8.0 SP5 Released! (October 20, 2010)
http://www.symantec.com/docs/TECH128741 
 

Symantec Corporation updates this article as new customer-related information pertaining to 8.0 SP4 becomes available.  Symantec recommends that you frequently check this TechNote for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Solution



Software Alerts
Security Advisory: Symantec Enterprise Vault Unquoted Search Path in the File Collector and File PlaceHolder services
http://www.symantec.com/docs/TECH204135

Security Advisory: Symantec Enterprise Vault Update for Oracle Outside In Module

Archiving files within a directory that has the same folder name, one in Double Byte Character Set (DBCS) and the other in Single Byte Character Set (SBCS) can result in potential data loss.
http://www.symantec.com/docs/AL1023

 A potential for data loss can occur when archiving to an EMC Centera Storage Partition with Collections enabled.
 http://entsupport.symantec.com/docs/356790

 Extremely Rare Instance of data loss can occur when archiving with Enterprise Vault Exchange 8.x or Enterprise Vault for Lotus Domino 8.x when configured with an EMC Centera Storage Partition


Hotfixes for 8.0 SP4
 
Enterprise Vault for Microsoft Exchange
Hotfix for Enterprise Vault for Microsoft Exchange - Unable to open items in Virtual Vault and Virtual Vault calendar does not overlay correctly
http://www.symantec.com/docs/TECH146518

Hotfix for Symantec Enterprise Vault (EV) for Microsoft Exchange - Centera Collections area filling up and not reducing due to dependancy of the JournalArchive table
http://www.symantec.com/docs/TECH144758

Hotfix for Enterprise Vault (EV) 8.0 SP4, Build 1991 - OriginalLocation during a call to IItem::Insert can result in this location being considered a GUID resulting in failure of the insert.

Hotfix for Enterprise Vault (EV) 8.0 Service Pack 4, Build 1991, Support for Outlook 2010 Client
http://www.symantec.com/docs/TECH141575

Hotfix for Symantec Enterprise Vault (EV), High SQL CPU Utilization during GetObjectsBySIDs for environments using Vault Cache.
 
Hotfix for Enterprise Vault 8.0 SP4, Build 1991, Cumulative Hotfix
 
 Hotfix for Enterprise Vault 8.0 SP4, Build 1991, JournalDelete table items will not get removed properly if items are found to be on hold.
 
  Hotfix for Enterprise Vault 8.0 SP4, Build 1991, 13360 An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint"
 
  Hotfix for Enterprise Vault 8.0 SP4, Build 1991, Archive Explorer does not display items imported from a PST file when the target archive has a non-English "Top Of Information Store"
 
  Hotfix for Enterprise Vault for Microsoft Exchange 8.0 SP4, Build 1991, When attempting to archive S/MIME signed email manually or during a scheduled archiving, email item will change to Pending, then revert back to an unarchived item.
 
  Hotfix for Enterprise Vault for Microsoft Exchange 8.0 SP4, Long delays when retrieving items from Virtual Vault due to SQL Blockings
 
  Hotfix for Enterprise Vault 8.0 SP4, During a Move Archive Job, Event 41226 Error occurs when a problem item returns "Parameter incorrect" error and "Failed to get custom properties. [0xc004710f]" in the copy phase of the move.
 
Hotfix for Enterprise Vault (EV) 8.0 SP4 DCOM (Full) Outlook Add-in
 
Hotfix for Enterprise Vault (EV) 8.0 SP4 HTTP (Lite) Outlook Add-in
 
Enterprise Vault for File System Archiving
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving 8.0 Service Pack 4 (SP4) Build 1991, Data loss can occur when archiving files in the same folder with similar names and the same modified date
http://www.symantec.com/docs/TECH142237

Hotfix for Enterprise Vault 8.0 SP4, Build 1991, Cumulative Hotfix

Enterprise Vault for Lotus Domino
Hotfix for Enterprise Vault 8.0 SP4, Build 1991, Cumulative Hotfix
 
Cumulative Hotfix for Symantec Enterprise Vault for Lotus Domino 8.0 Service Pack 4 (SP4)
 
Enterprise Vault Compliance Accelerator
NONE

Enterprise Vault Discovery Accelerator
Hotfix for Enterprise Vault Discovery Accelerator (DA) 8.0 SP4, Build 1840, Cumulative Hotfix
http://www.symantec.com/docs/TECH140920

Hotfix for Enterprise Vault Discovery Accelerator 8.0 SP4, Build 1840, Deleted Cases remain in the left Filter panel of the Cases tab until the DA Client is closed and re-opened or its cache is cleared.


Known Issues Existing Only in SP4:
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product EV 8.0 SP4. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange

"View_Vault_Unreferenced" causes excessive SQL Blocking
http://www.symantec.com/docs/TECH164914 

Provisioning Group - Unable to see Windows Users or Windows Groups from trusted domain.
http://www.symantec.com/docs/TECH164775

The Enterprise Vault (EV) Client conflicts with the Outlook setting "In folders other than the Inbox, save replies with Original Message"

Remote PST entry is removed from the mailbox profile when Outlook in Disconnect mode

EVSVR Repair DBReferences can fail when processing remote network shared partitions

Non-Enterprise Vault (EV) enabled mailbox user with delegate access to other EV enabled mailboxes gives incorrect Outlook buttons and behaviors.

Event ID: 6760 Error from EMC Centera - FP_ATTR_NOT_FOUND_ERR (-10018) |Reason: Attribute with that name not found

"Event ID: 6760 Error from EMC Centera FPLibrary |Function call: FPXMLTag.GetAttributeValue(AttachmentId)" generated in Enterprise Vault Event Logs

Move archive(copying) fails as StorageOnlineOpns fail to take lock of the CAB file "CCabFileMutex::wait : handle: ffffffff on the Cab files"

During an upgrade of Enterprise Vault 8.0, in VCS Cluster, Service Control Manager changes the Admin Service service from demand start to auto start
http://www.symantec.com/docs/TECH145606

Export Archive Wizard hangs indefinitely when exporting archives to a PST file or an Exchange Mailbox.

Invalidate "Original Message Class" cause Storage archive process to restarting for the Journal archive

Move (Exchange) Archive completes with an internal error "Failed to get custom properties. [0xc004710f]" and a problem message is  t moved. The problem message has large custom properties.
 
Enterprise Vault 8 SP4 Deployment Scanner Report shows Warning(s), even though the Exchange Server(s) versions are supported
 
After installing the 8.0 SP4 Outlook Add-In's (HTTP or DCOM), users are no longer able to access their Vault Cache
 
When attempting to archive S/MIME signed email manually or during a scheduled archive, email item will change to Pending, then revert back to an unarchived item.
 
Enterprise Vault for File System Archiving
The Delete permission is not properly granted to the Archive when using Enterprise Vault (EV) File System Archiving (FSA) and share permissions.
http://www.symantec.com/docs/TECH166104

Slow recalls of items over 100 MB with Pass-Through Recall enabled and EMC Celerra
 
Enterprise Vault for Lotus Domino
Post archive shortcut updates are not working as expected for repeating calendar entries that have both expired and unexpired items
http://www.symantec.com/docs/TECH142019

When attempting to add a directory group to a provisioning group "List Error: Unknown Cause" error is displayed.
http://www.symantec.com/docs/TECH141362

Actions for custom filtering rules are not being performed when the SMTP address of a mail in database is part of a distribution list.
 
EVLotusDominoJournalTask.exe processes stay running in task manager after the Domino Journaling task is stopped or when Enterprise Vault services are shutdown
 
 Unable to import NSF files since upgrade to EV8 SP4
 
Enterprise Vault Compliance Accelerator
 
Enterprise Vault Discovery Accelerator
 

Enterprise Vault for Microsoft SharePoint
NONE
 
Enterprise Vault for SMTP
NONE


Known Issues Found in Prior Versions That Still Exist in SP4
Symantec Corporation has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Symantec Corporation is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise Vault for Microsoft Exchange
Distribution list contacts are incorrectly turned into shortcuts and show the name "Group" in Virtual Vault (VV) The Enterprise Vault client creates MDC files for each additional enabled mailbox end users have rights to regardless of the choice to synchronize the additional mailboxes if the desktop policy option Synchronize Archive Types - All mailbox Archives is selected. Vault Stores are not listed in alphabetical order in the left hand pane in the Vault Console.   Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.    Enterprise Vault (EV) Archive Usage Limit in the Vault Administration Console (VAC) has a limit of 16GB EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cache    Vault Cache sync fails due to "An invalid character was found in text content"
 
 User Delete requests when in Backup mode deletes the shortcut without warning
http://www.symantec.com/docs/TECH205556
 


http://www.symantec.com/docs/TECH130286


http://www.symantec.com/docs/TECH200200


http://www.symantec.com/docs/TECH200878


http://www.symantec.com/docs/TECH199782


http://www.symantec.com/docs/TECH189985


http://www.symantec.com/docs/TECH188007

Items stored on Hitachi Content Platform cannot be retrieved by StorageCrawler for indexing
http://www.symantec.com/docs/TECH188919

Exchange Organization named in double byte characters causes mailboxes not to be listed in the Enterprise Vault (EV) Enable Mailbox wizard
http://www.symantec.com/docs/TECH187868 

Errors with Event ID 13345 and Event ID 8391 are logged every 5 minutes in the Enterprise Vault event viewer
http://www.symantec.com/docs/TECH163075

Unable to create Enterprise Vault (EV) partition
http://www.symantec.com/docs/TECH185952 

Deleting a site
http://www.symantec.com/docs/TECH186276

The following item has been moved in the mailbox but it could not be updated in the archive.

The Enterprise Vault Storage Verification and Repair Tool (EVSVR) is unable to repair (DeleteSurplusReferences) pre-8.0 Collected items that return "Sharer not found".

Outlook Add-in enables deletion of Special Folders from delegated mailboxes

Enterprise Vault OWA Resource Tool does not detect all Exchange Servers in the environment

Migrator Server Event Error 6592's (Abnormal error occurred) are constantly logged.

Attachment creation date may not indexed properly if the attachment is an .MSG

Items archived from an Exchange managed folder may not have the correct retention category applied
 
 
Event ID 7309 occurs when attempting to repair an index volume and the volume is not repaired.

Mailbox size will only display a size of 4194303 if the mailbox is larger than 4GB.

Items 'Awaiting Backup' may not decrease when using the trigger file method for determing whether items have been secured.  

Public Folder archives are not able to be viewed properly due to Null values in ArchiveFolder table. 

When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.

"This item cannot be displayed" is returned when attempting to open an archived item in a Public Folder.  

Vault Cache synchronization fails for a user with delegate access to another mailbox.

Enterprise Vault Policy Manager (EVPM) does not archive unexpired Calendar items from a PST file when archiving to a shared archive.

StorageFileWatch is returning Event ID: 6511 and not able to rollback WatchFile table records when an invalid saveset is found.

When attempting to perform a Vault Cache / Virtual Vault synchronization, Event ID 6941 is reported in the Enterprise Vault server event log stating that the user does not have the Control Folder permission.

Unable to move mail items into Virtual Vault (VV) folders when the mailbox folders are Exchange Managed folders, even when Enterprise Vault (EV) Mailbox Policy is configured to treat Managed folders as 'Normal'.

Entrust encrypted messages, and other 3rd party application operations, report an Access Denied error when opened from Virtual Vault

Virtual Vault Fails to Synchronize If Archives Have Large Number of Folders
http://www.symantec.com/docs/TECH145407

Users connecting via RPC/HTTP are unable to open any archived items that have an original mail size of above 2MB
 
When viewing Public Folders through Outlook Web Access (OWA) 2007, the Enterprise Vault (EV) Toolbar options may be available however non functional.
 
When Microsoft Outlook is opened, there is a 30 second delay when opening Archive Explorer from within Microsoft Outlook the first time. All subsequent calls to AE are successful and open fast, only the initial connection has the delay
 
An export of entire archive to a mailbox may fail with Event ID 6768 stating 'The mailbox does not have enough space to complete the export archive operation.'
 
  An EV control 'EVSearchUrlCtrl' appears on the Outlook toolbar intermittently
 
 When a user has been moved from one Exchange Server to another, the Enterprise Vault Hidden Message is not updated.
 
 Event ID 6759 is received when the partition is configured to use a single node Centera.
 
 Cannot successfully synchronize vault cache if archive item has outdated received date.
 
 Importing calendar items and schedules with attachments from a PST will cause the import to fail and not continue if the setting use message body is applied for shortcut content.
 
 When attempting to set or clear backup mode, Event IDs 7046 or 7082 may be generated within the Enterprise Vault event logs with the error, "Unable to set or clear backup mode, Storage Service is not running"
 
Mailbox archiving fails with any of the following event IDs 13360, 6796 and 6592 Indicating Connectivity issues accessing the Vault Database
 
Default policy unable to be set for all sites in multi-site environment of Enterprise Vault.
 
Unable to rebuild user index from an "Un-Structured" Archive (EV5 or earlier) as "Structured" after upgrading to Symantec Enterprise Vault (EV) 8.0 SP3.
 
When Outlook is opened there is a 30 second delay when opening Archive Explorer from within Outlook the first time.  All subsequent calls to AE are successful and open fast, only the initial connection has the delay.
 
Deployment Scanner reports "Unable to connect to at least one of the SQL servers listed" but still shows collation and other information.
 
The Enterprise Vault File System Archiving task is unable to create placeholders on a Windows Server 2008 File Server in folders that it does not have "Full Control" permissions
 
Digitally Signed, encrypted or RMS protected messages do not display correctly in the Reading Pane within Microsoft Outlook and Outlook Web Access
 
Unable to view Encrypted or Encrypted & Signed messages within Microsoft Outlook Web Access (OWA) 2007
 
Unable to restore Public Folder items when using replica Public Folders.
 
Archive Export Wizard does not delete shortcut for items when restoring to mailbox and shortcut has been moved from original location
 
Error opening shortcuts using EV 8 client if user is disabled and had their mailbox "zapped"
 
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST.
 
Microsoft Outlook 2003 may crash while manually archiving or retrieving an item when using the HTTP client.
 
When restoring a moved/updated shortcuts to "Move To Mailbox" | "Current Folder" from Archive Explorer it restores items to the original archived location.
 
Attempting to restore multiple Enterprise Vault (EV) archived items from Outlook may leave original shortcuts in the mailbox after the items are restored.
 
The Outlook client can fault if there are over 1024 characters in the EVSERVERS value.
 
High memory usage detected with StorageFileWatch. Event 6265: Not enough storage is available to complete this operation. [0x8007000e]
 
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items."
 
When using the 'Export archives to their original mailboxes' within the Export Archive Wizard an Event ID 6469 may be generated.
 
Unable to add some items to the index volume due to Recombine errors during the extract of the saveset from Centera
 
After Enterprise Vault Client driven PST migration, multiple instances of 'Personal Folders' may appear in the user's Outlook 2003 profile.
 
When using the Enterprise Vault Client for Mac OS X and the user login domain is different than the EV and Microsoft Exchange domain, the buttons do not function properly after entering credentials
 
When Centera Collections are enabled within Enterprise Vault, verification checks for clip replication during post-processing may not be calculated properly
 
During an archiving run, an Event ID 6592, "Abnormal error occurred Reference: GOPV/dt" is reported for certain e-mail items and the items are not archived
 
Enterprise Vault fails to archive or import a Calendar item with 'empty' attachments and may report Event ID 6469, "An exception has occurred."
 
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation
 
The JournalDelete table items will not get removed properly if items are found to be on hold
 
Enterprise Vault may not remove all fingerprints or storage entries during a rollback operation (failed storage attempt)
 
"Background Processing" setting in Vault Cache Properties does not match the settings for "Pause Interval" in the Desktop Policy settings.
 
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.
 
After upgrade to EV 8.0, empty folders are not removed from the Archive Explorer view when using the DeleteEmptyFolders registry key
 
After upgrading to Enterprise Vault 8.0 SP2, Archive Explorer no longer displays the folder structure correctly and manual archiving fails when using the DCOM (Full) EV Outlook Add-in
 
Failed to log in with the Configuration Information when logging into the Enterprise Vault Client for Mac
 
Shortcut Creation behavior is different between DCOM and HTTP client when Vault Cache is enabled.
 
All folders are not displayed in Archive Explorer for user after being re-linked to the archive with new user account with same name.
 
Performance may be impacted when using Enterprise Vault Operation Manager (EVOM) is in use.
 
Deleting expired recurring archived Calendar entries will delete the entire series and not just the expired item.
 
Unable to add all Enterprise Vault counters to Performance Monitor on Windows 2008 server.
 
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 
Restore ShortcutBody does not honor "Encode custom body using appropriate code pages" if set to "On"
 
ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message body.
 
Outlook Web Access 2007: Manually archiving or restoring from instant search doesn't work if the item is not in the current folder.
 
Attachment links not accessible when opening archived calendar items in Outlook Web Access 2007
 
When searching on Enterprise Vault Audit Viewer, the search result is occasionally unable to list all Audit events after View Attachment Category event is listed.
 
When attempting to open archived items via Integrated Search or Archive Explorer, the error "The item could not be downloaded. [CNOD] " is generated.
 
When bulk restoring archived items and Exchange Mailbox Quotas are implemented 3196 and 2270 errors are logged and the Mailbox Store EDB file size increases
 
Event ID 2776 An exception occurred in routine
 
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.
 
After starting an Enterprise Vault Archiving Task (Mailbox, Journal, or Public Folder), the Task fails, generating an Event ID 2949 in the event log reporting that the Task could not be started due to startup errors.
 
The archive task will not delete expired shortcuts if Storage Expiry is set to Never.
 
StorageOnlineOPNS error 13360: An error was detected while accessing the Vault Database - "The INSERT statement conflicted with the CHECK constraint" is logged when the Enterprise Vault services are started.
 
The message body is corrupt when attempting to view an archived read receipt message in Outlook.
 
Certain Exchange 2007 journal mails are being moved to the Failed to Copy folder
 
Running the Expiry report in Outlook shows items beyond the expiry days when using ItemGranularityOnly indexing.
 
The selected item could not be restored. The Archiving Task is not currently running. Please try again later." is returned when trying to restore a Public Folder archived item.
 
Tasks may show in 'Error' status when viewing from a remote Vault Administration Console (VAC).
 
Event 1000: Faulting application JournalMailboxManager.exe is reported in the Application Logs after installing Microsoft Outlook 2007 on the Enterprise Vault Server
 
Unable to set backup mode after a Building Blocks failover
 
After upgrade of Microsoft Cluster Server Cluster node Enterprise Vault registry values are reverted to pre-upgrade values
 
No option to limit the amount of Basket restores
 
Multiple copies of meeting requests are found when searching a journal archive, as a result of running an un-patched Enterprise Vault 8.0 system
 
The Exchange Journal Archiving Task reports event ID 3357 with the following description: This mailbox cannot be processed until the Exchange provisioning task has processed the corresponding user details
 
Event ID 2776 is seen with description 'AddAttachmentListToMsgBody' on messages with embedded attachments during an archiving run.
 
After Installing and Configuring Enterprise Vault (EV) Reports for version 8.0, cannot access Site Settings - Security (rsaccessdenied)
 
Some messages may change from Read to Unread when manually archiving them from Outlook in Cached mode.
 
Indexes that have rolled over aren't deleted when the Storage Expiry process deletes the entire contents of that index.
 
Index Server and Storage Crawler generate COM exception errors and report that the ISN is Out of Range
 
Enterprise Vault for File System Archiving

Placeholder creation on Windows Server 2008 and later versions can produce 41168 validation errors
http://www.symantec.com/docs/TECH145524

 Failover and performance issues when a Windows 2008 file server is clustered and resource group contains a GUID partition table (GPT) initialized disk.
 
 A File System Archiving Reporting scan does not start for file servers that are in a different domain from the Enterprise Vault server
 
 A 'Value cannot be null' error is returned in the log during an Enterprise Vault File System Archiving run
 
 Event Id's 13345 and 13360 during File System Archiving run
 
 Unable to configure an Enterprise Vault Celerra File System Archiving target using HTTPS connection.
 
 A 'Value cannot be null' error is returned in the log during an Enterprise Vault (EV) File System Archiving (FSA) run.
 
"You don't have appropriate permission to perform this operation" pop up dialog box displayed when attempting to save an item within virtual vault item on the client folder structure in an Outlook Message Format.
 
How does the Enterprise Vault (EV) File System Archiving checkpoint process function
 
The FileScreenService.exe process may take up an increasing amount of handles when content checking is enabled causing the server to run out of resources and fault.
 
The Enterprise Vault File Blocking Service may stop due to MAX_PATH limitation
 
Unable to configure File System Archiving (FSA) reporting for a NetApp file server if the Enterprise Vault server is listed as NetBIOS name in the EnterpriseVaultDirectory database
 
Opening a placeholder file using pass-through recall for a file that was previously compressed can cause the file server to fault
 
File types are not blocked when File Blocking with content checking is enabled.
 
'Access is denied' message is returned when attempting to add a folder target to a File System Archiving (FSA) volume using a remote Vault Administration Console (VAC).
 
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 
An FSA Reporting scan does not start for NetApp File Servers that are in a different domain to the Enterprise Vault server
 
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files.
 
"Failed to collect clustering data from file server" when running FSA Cluster Configuration if Enterprise Vault and File Servers are installed on different platforms
 
Unable to set backup mode after a Building Block failover
 
No option to limit the amount of Basket restores
 
After deleting or moving a folder with an associated archive subsequent synchronization runs can report an error to the event logs, Event 40966
 
During a File System Archiving (FSA) Reporting scan the file server may register Event ID 24600 (Error) which states 'This shared resource does not exist.'
 
Enterprise Vault for Lotus Domino

 Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails.
 
 The time zone difference setting is not visible from the Lotus Notes calendar views in the ev_MailX.ntf template
 
The Domino Server Journal Mailbox Archiving Health report shows 0 (zero) items in the "Inbox Total" column when there are multiple items in the Inbox.
 
Event ID 41088 is generated when processing documents for custom filtering that contain Chinese or special characters in the Subject or Body fields.
 
Lotus Domino Provisioning task does not provision nested group members if the target Domino group is "Access Control List only" group type.
 
If a hidden folder exists in the Domino mail file, the Domino Mailbox Archiving Task stops archiving of that specific mail file and no other items are archived.
 
The Copy Into New Message or New To Do function from an opened Domino archived item does not show customized options.
 
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 
Contacts are not available when Replying to an archived item from Domino Web Access and clicking on the To, CC, BCC
 
Enterprise Vault for Lotus Domino custom filtering on specific journal locations is not filtering correctly
 
Using the popup menu to Forward a Domino archived email results in forwarding the shortcut instead of the archived message.
 
Forwarding a Domino archived message with attachments from the mailbox view fails to display attachment image. A blank gray icon is used.
 
Enterprise Vault search application for Domino is not accessible for Domino Web Access users.
 
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files
 
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\"
 
Enterprise Vault Compliance Accelerator
Putting more than one consecutive question mark wild card in an email address in the To\From field prevents the search from being rejected or the search criteria viewed.
http://www.symantec.com/docs/TECH199094 

Compliance Accelerator Department Tagging is not being applied to certain Monitored Employees that are members of Employee Groups.
http://www.symantec.com/docs/TECH159406

Opening the Client interface or make application level changes takes minutes.

Error converting data type timestamp to numeric

Exclusion of email addresses does not function in the Freeform emails/domains section in the search criteria for Domino or Exchange archived items

Scheduled Search will not run and Schedules cannot added or modified.

How to exclude multiple addresses in an Enterprise Vault (EV) Compliance Accelerator (CA) search Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Reviewers with Application Administrative rights, timeout when trying to connect via the Client.

Items remain in the tblSearchResults table after all searches have completed

There is a fifty (50) character limit for the user defined export folder location
 
 
 Attempting to access an Enterprise Vault Compliance Accelerator Customer using the CA Client results in the error "Unable to connect".
 
Compliance Accelerator searches return more items than the "Absolute limit" setting if the "Minimum per employee" option is checked.
 
Using the Enterprise Vault Compliance Accelerator 8.0 Client, the error "The value for column 'DeptID' in table 'source' is DBNULL" returned when attempting to view pre-CA8 search criteria.
 
The emails of exception employees are displayed in the review of the parent department in Compliance Accelerator 8.0
 
How to apply granular SQL permissions to replace the sysadmin role
 
Research Folder search will not allow the selection of individual members of the Department under Authors and Recipients
 
Enterprise Vault Compliance Accelerator 8.0 scheduled searches fail with message "Some departments have no email addresses defined".
 
Attempting to 'view original' of two messages with the same messages with the same Subject line will cause the error: The Original item cannot be displayed.
 
'System.OutOfMemoryException' when viewing the Archive Result pane of a search with a large quantity of archives
 
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate.
 
Review Period beginning data appears to be one day earlier then requested
 
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a "suspended" SPID might be generated
 
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.
 
Enterprise Vault Discovery Accelerator
 
 
 The left filter panel does not refresh after deleting a Case in Enterprise Vault Discovery Accelerator 8.0
 
When reviewing items that were journal archived with Enterprise Vault 8.0 SP3 and 8.0 SP4 for Lotus Domino, the Discovery Accelerator client duplicates author and receipient information into the BCC field.
 
The left filter panel does not refresh after deleting a Case in Enterprise Vault Discovery Accelerator 8.0
 
Accelerator Service.exe does not release memory after export of large items causing an Event ID 375 error System.OutOfMemoryException error
 
Error "Cannot find table 0" appears in a pop-up windows when attempting to review results from a folder search
 
The SIZE variable is not available in the search attribute settings
 
Event ID 18: "A problem occurred formatting the event text" with a System.OutOfMemoryException"
 
How to apply granular SQL permissions to replace the sysadmin role
 
When attempting to open a customer created Custodian Attribute web page, an Out Of Memory condition occurs
 
Enterprise Vault Discovery Accelerator exhibits slow performance during Analytics Data Collection
 
"Exception of type 'System.OutOfMemoryException' was thrown" error occurs when Custodian Manager attempts to synchronize an Active Directory with a large object quantity
 
Accessing the Custodians from the Custodian Manager home page, fails with 'System.OutOfMemoryException'
 
In Enterprise Vault Discovery Accelerator 8.0 the Active Directory synchronization now synchronizes the 'CN' name instead of the 'Display Name' to the tblPrincipal table.
 
Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles.
 
Attempting to 'view original' of two messages with the same Subject line will cause the error: The Original item cannot be displayed.
 
'System.OutOfMemory.Exception' when viewing the Archive Results pane of a search with a large quantity of archives
 
Assigning an owner to a Department or Case, or Adding User to a Role Assignment, the browse action takes minutes to populate.
 
Discovery Accelerator export fails to move a message into .PST file.
 
The Analytics ingestion fails for one or more items and an error is displayed in the Data Collection but the error is not descriptive of the problem with the item(s).
 
After moving Compliance Accelerator or Discovery Accelerator databases to a newly upgraded SQL server, a 'suspended' SPID might be generated.
 
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.

Enterprise Vault for Microsoft SharePoint
 
 
After upgrading to Enterprise Vault 8.x, Storage Service will not start and Event ID 7131 "Two or more partitions are configured to use the same location." is logged.
 
An upgrade to Enterprise Vault 8.0 SP2 may overwrite some configuration files.
 
Creating a SharePoint target fails with "You must be a SharePoint administrator to add a SharePoint virtual server, Web application, Site Collection or Site." when anonymous authentication is enabled for the SharePoint site.
 
Enterprise Vault for SMTP
None

 

Legacy ID



350361


Article URL http://www.symantec.com/docs/TECH128838


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