Backup fails with "0xe0008443 - One or more SQL Database consistency checks have failed" error.

Article:TECH128858  |  Created: 2010-01-15  |  Updated: 2012-03-15  |  Article URL http://www.symantec.com/docs/TECH128858
Article Type
Technical Solution


Issue



Backup fails with "0xe0008443 - One or more SQL Database consistency checks have failed" error.


Error



V-79-57344-65085 - There was a problem running the DBCC. [DBNETLIB][ConnectionRead (recv()).]General network error. Check your network documentation.
V-79-57344-33859 - Final error: 0xe0008443 - One or more SQL Database consistency checks have failed

The following error can be found in the beremote debug log from the SQL server:

[2460] 04/07/10 00:04:38 SQL2_StartCommand = DBCC CHECKDB([JEVSIntr1_SITE_DB])
[2460] 04/07/10 00:05:45 SQL Error GUID: e79a30
[2460] 04/07/10 00:05:45 SQL Error Source: Microsoft OLE DB Provider for SQL Server
[2460] 04/07/10 00:05:45 SQL Error Description: [DBNETLIB][ConnectionRead (recv()).]General network error. Check your network documentation.
[2460] 04/07/10 00:05:45 SQL Error State: 08S01
[2460] 04/07/10 00:05:45 SQL Error Number: 11

 


Cause



SQL communication issues.

The 08S01 is a "Communication Link Failure" and is usually accompanied by stack dumps in the SQL Server error log. Such crashes are due to problems within the SQL Server.
 


Solution



The following potential solutions are recommended as well as contacting Microsoft Support for additional assistance:
  • Reboot the SQL server .
  • Download and install SP4 for SQL. 
  • Open SQL Server Configuration Manager.  Select SQL Server 2005 Network Configuration then Protocols for MSSQLSERVER and then enable the protocols TCP/IP and Named Pipes and restart the SQL server service.
  • Test by disabling all anti-virus, scanning or firewalls during a backup of the SQL.

Supplemental Materials

SourceError Code
Value0xe0008443
Description

Final error: 0xe0008443 - One or more SQL Database consistency checks have failed.


SourceUMI
ValueV-79-57344-65085
Description

There was a problem running the DBCC



Legacy ID



350383


Article URL http://www.symantec.com/docs/TECH128858


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