Unable to restore some of the files/folders for Granular Recovery Technology (GRT) based Agent for VMware Virtual Infrastructure (AVVI) backup sets.

Article:TECH128927  |  Created: 2010-01-19  |  Updated: 2012-01-02  |  Article URL http://www.symantec.com/docs/TECH128927
Article Type
Technical Solution


Issue



Unable to restore some of the files/folders for Granular Recovery Technology (GRT) based Agent for VMware Virtual Infrastructure (AVVI) backup sets.


Solution



Not all files/folders of Agent for VMware Virtual Infrastructure (AVVI) backup sets are available in the Granular Recovery Technology (GRT) restore view of the Virtual Machine.

For e.g.
1. There is a Virtual Machine (VM) which has a file a.txt under C:\test folder.
2. A full backup with GRT was performed.
3. The a.txt file was deleted.
4. Then an incremental/differential backup was performed.
5. Now if the A.txt file is restored from the GRT full backup set the restore completes successfully however the file is not restored.
 
For Backup Exec 2010:
This issue has been resolved with Hotfix 344584 in Backup Exec 2010. See the related articles section for download information.
 

Supplemental Materials

SourceETrack
Value1974334
Description

ESX:some guest OS files might not be restored even if restore job had completed without error



Legacy ID



350664


Article URL http://www.symantec.com/docs/TECH128927


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