Event ID: 6835 'Failure writing to target file'
| Article:TECH129078 | | | Created: 2010-01-22 | | | Updated: 2011-07-15 | | | Article URL http://www.symantec.com/docs/TECH129078 |
Problem
Event ID: 6835 'Failure writing to target file'
Error
Type: Error
Date: 3/24/2010
Time: 12:04:17 PM
Event: 6835
Source: Enterprise Vault
Category: Storage Online
User: N/A
Computer: EVAULT
Description:
Failed to extract CAB file.
Reason: FDI Error. Failure writing to target file
CAB File: D:\EVStores\VSPTN1\2008\09\23\Collection12.CAB
Note: This same event may also been seen with a Category of Migrator Server
Cause
The error can occur in the following scenario's:
1. During the attempt to recall a Placeholder or using Archive Explorer to open an archived file, the above mentioned error will be logged in the Enterprise Vault (EV) event logs. Additionally, the error below will occur:
GetOnlineAttachmentFileSize 0xC0041B0F
2. Retrieving archived messages via a shortcut in Outlook (errors can vary)
3. Exporting archives to PST (same event id as mentioned above)
This specific error will be caused by a lack of disk space for the partition mentioned in the event; Ie. in this example drive D. During the recall/retrieval process, EV will extract the contents of the cab and create a file with an extension of .ArchDvs. When disk space is not sufficient, the process will fail.
Solution
There are two options to correct this issue:
1. Free up disk space by performing a search against the affected drive for any files with the extension of .ArchDvs and deleting them. This however, is not a long term solution particularly when the partition is still open.
2. Move the vault stores to a different drive following the instructions in TECH35742 under Related Articles below
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| Value | 6835 |
| Description | Reason: FDI Error. Failure writing to target file |
Legacy ID
351294
Article URL http://www.symantec.com/docs/TECH129078
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