WORKAROUND:

A) If IP address can only be used to specify the desired Network card Protocol and or Subnet setting and place a check box in the option to "Allow use of any available network interface, subnet, or protocol for remote agents not bound to the above network interface, subnet, or protocol" (FIGURE 4).

(FIGURE 4)


The backup job will use the specified network as expected.  To confirm the backup job is using the correct Network card and Network review the Backup Exec job log to confirm the control and data connection are on the same network/subnet (FIGURE 5).

(FIGURE 5)


B)  Edit host file on Backup Exec media server and add host entries for the remote servers using desired network.   Add the user defined selection using Net Bios or FQDN.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. However, the issue is currently scheduled to be addressed in the next major revision of the product. Please be sure to refer back to this document periodically as any changes to the status of the defect will be reflected here. Please note that Symantec Corporation reserves the right to remove any fix from the targeted release if it does not pass quality assurance tests. Symantec's plans are subject to change and any action taken by you based on the above information or your reliance upon the above information is made at your own risk.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com .