Local and remote resources are not displayed for backup selection

Article:TECH129293  |  Created: 2010-01-27  |  Updated: 2014-07-18  |  Article URL http://www.symantec.com/docs/TECH129293
Article Type
Technical Solution

Product(s)

Issue



Local and Remote resources are not displayed for Backup selections.


Error



Connection with server failed. Hit <F5> to retry

 

 

 


Cause



Make sure the Backup Exec Service account is not added under:
Deny logon as a service
Deny logon as a batch


Solution



A. Make sure the Backup Exec services are started 

B. Backup Exec account must have the following rights:

Act as part of the operating system
Backup files and directories
Create a token object
Logon as a batch job (Windows 2008 only) 
Logon as a service
Manage auditing and security log
Restore files and directories
Take ownership of files and other objects


C.

1. Go to Tools - Backup Exec Services - Service Credentials - Enter the Service Credentials

 

2. Restart Backup Exec Services.
 




Legacy ID



351532


Article URL http://www.symantec.com/docs/TECH129293


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