The Job Summary for Differential & Incremental backups using the Agent for VMware incorrectly indicates Backup Method = Full in the VMware section

Article:TECH129451  |  Created: 2010-01-30  |  Updated: 2010-01-30  |  Article URL http://www.symantec.com/docs/TECH129451
Article Type
Technical Solution


Environment

Issue



The Job Summary for Differential & Incremental backups using the Agent for VMware incorrectly indicates Backup Method = Full in the VMware section

Solution



If you review the job summary information for incremental and differential backup jobs when, creating the jobs from the policy or by opening the properties of the job after creation, the VMware section incorrectly shows that the Backup Method is full. As can be seen in Figure 1 below.

Fig 1 VMware section of Job Summary
 

This is a cosmetic display issue with the Job Summary. To confirm if a differential or incremental backup has run, compare the byte count and job duration that returned by the full job. If a full backup has run when a differential or incremental VMware backup has been configured then review the associated document at the bottom of this page.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Supplemental Materials

SourceETrack
Value2024569
DescriptionDifferential AVVI backup displays Backup Method = Full in VMware section of Job Summary


Legacy ID



351711


Article URL http://www.symantec.com/docs/TECH129451


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