NB_CLT_6.5.6.Win2008SC.x64.exe provides fixes for Symantec NetBackup (tm) Client on Windows 2008 Server Core (SC) x64-bit. It also contains fixes for NetBackup Add-on products, Database Agents, and NetBackup Encryption for the 6.5.6 release.

Article:TECH129533  |  Created: 2010-01-30  |  Updated: 2011-08-15  |  Article URL http://www.symantec.com/docs/TECH129533
Article Type
Technical Solution


Environment

Issue



NB_CLT_6.5.6.Win2008SC.x64.exe provides fixes for Symantec NetBackup (tm) Client on Windows 2008 Server Core (SC) x64-bit. It also contains fixes for NetBackup Add-on products, Database Agents, and NetBackup Encryption for the 6.5.6 release.


Solution



NB 6.5GA Pack NB_6.5.6 README                                     April 27, 2010
================================================================================
This deliverable provides fixes for Symantec NetBackup (tm) Client on
Windows 2008 Server Core (SC) x64-bit.  It also contains fixes for NetBackup
Add-on products, Database Agents, and NetBackup Encryption for the 6.5.6 release.

For additional information about new platform proliferations, new features
associated with this release, end-of-life notifications, known issues, and
the current Release Update content, refer to the following TechNote on the
Symantec Support Web site:

   http://entsupport.symantec.com/docs/341279
================================================================================


=================
PACK DEPENDENCIES
=================

   -- There are no dependencies for this deliverable.



I.    KNOWN ISSUES
II.   INSTALLATION INSTRUCTIONS
III.  UNINSTALL INSTRUCTIONS


================
I.  KNOWN ISSUES
================
For all known issue information relating to this pack, refer to the online
Readme associated with this pack from the Symantec Support web site.


=============================
II. INSTALLATION INSTRUCTIONS
=============================

Before you install, review the following list of notes:

  - When installing and uninstalling, the instructions contained
    in the Online Readme always supersede the instructions contained in the
    installed version.

  - Click on the "Download Now" link, near the bottom of this document
    prior to running the following installation procedure.

  - Symantec recommends that you perform a catalog backup before and after
    you apply this Release Update.

  - NetBackup Master or Media Servers are not supported on Windows 2008
    Server Core.

--------------------------------------------------------------------------------

Installation steps:

NOTE: This deliverable only applies to Windows 2008 Server Core x64-bit systems.
     In addition, this deliverable contains all of the 6.5.6 fixes for the
     NetBackup client for this platform.  After you have completed this
    installation there is no need to install any other 6.5.6 deliverable.

1) Run Setup.exe (Double-click on the icon from File Manager or Explorer or run
  it from the command prompt)

  Setup.exe begins by stopping the appropriate NetBackup Services required for
  this installation. Next, it will install the necessary files  
  into their correct locations. Lastly, Setup.exe will restart the appropriate  
  NetBackup services.

2) Examine the install log located under the user profile that completed the
  install.  The following is an example of the user administrator that
  completed the install.  This path may be hidden and you may need to unhide
  hidden or system files to view the log.

  %TEMP%\<NetBackup Install.log>

  Search the install log for the following string to determine if an error has
  occurred. "Return Value 3".

  NOTE: If you are installing this deliverable using the silent install
        script, please review the <TEMP>.Log after the installation is
        finished, a reboot maybe required to complete the installation.
        A search of the log for the key words "in use" will indicate which
        files were busy during the installation.





===========================
III. UNINSTALL INSTRUCTIONS
===========================

1) Make sure the NetBackup client has no active backups, restores, etc.,
  running.

  If a database client is being used, such as Oracle, ensure that the
  database services are stopped.  Database services can be stopped via the
  Control Panel -> Services tool.  Repeat this until all databases have been
  stopped. These services must be restarted once the patch is successfully
  uninstalled.

2) Use the "silentuninstall.cmd" script to remove the NetBackup client from
  the system.  This script resides in the temporary directory where the
  package was downloaded to during the install.






 

Attachments

NB_CLT_6.5.6.Win2008SC.x64_351805.exe (132.5 MBytes)


Legacy ID



351805


Article URL http://www.symantec.com/docs/TECH129533


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