Backup Exec 2010 revision 2896 Hotfix 351870

Article:TECH129594

Created: 2010-01-03

Updated: 2010-01-09

Article URL http://www.symantec.com/docs/TECH129594

Article Type
Technical Solution

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Environment

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Problem

Backup Exec 2010 revision 2896 Hotfix 351870

Solution

Summary

This hotfix contains a critical fix for the Backup Exec Agent for Exchange server, Agent for SQL Server, Agent for Lotus Domino and NDMP option.

Affected versions
Backup Exec 2010 revision 2896 32bit Media Servers
Backup Exec 2010 revision 2896 x64bit Media Servers
Backup Exec 2010 revision 2896 32bit Agent for Windows Servers
Backup Exec 2010 revision 2896 x64bit Agent for Windows Servers

Prerequisites
- Administrative privileges are required to install this hotfix.

- Hotfix 348284 must be installed before this hotfix can be installed. Hotfix 348284 can be found here: http://support.veritas.com/docs/348284

Post requisites

- A full backup is recommended after installing this hotfix.
- The IDR recovery media (the ISO created through the IDR Wizard) needs to be recreated after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.

Download links
For 32bit Media Servers: http://support.veritas.com/docs/354561
For x64bit Media Servers: http://support.veritas.com/docs/354562

Issue(s) resolved

- Domino Database(s) get excluded from backup view without any warning if the Database(s) added in the registry EXCLUDED FILE LIST contains the similar alphabetical string with it. (For more details, please refer to this document: http://support.veritas.com/docs/351522)

- Attempting to browse to an NDMP server with a username that is more than 31 characters long crashes beremote (For more details, please refer to this document: http://support.veritas.com/docs/354582 )

- Volume Shadow Copy Service (VSS) based backup set of SQL database always overwrites the existing database during restore. (For more details, please refer to this document: http://support.veritas.com/docs/354556 )

- Restore of single Exchange 2007 Database restores all databases in the Storage Group. (For more details, please refer to this document: http://support.veritas.com/docs/354686 )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents. http://support.veritas.com/docs/300795

Uninstalling this hotfix
This hotfix can be uninstalled. For steps on how to uninstall a Backup Exec hotfix, refer to this technote: http://support.veritas.com/docs/300796

File Information
The date and times listed below are in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers

Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	Date	Time
\Agents\RAWS32\Updates\RAWS322896RHF351870.msp		973,312	6/1/2010	19:22:52
\Agents\RAWSX64\Updates\RAWSx642896RHF351870.msp		1,216,512	6/1/2010	19:24:04
\Agents\SAP\Updates\sapr32896RHF351870.msp		873,984	6/1/2010	19:29:12
\Agents\SAPX64\Updates\sapr32896RHF351870.msp		1,122,816	6/1/2010	19:29:36
\bedsnote.dll	13.0.2896.120	865,096	5/24/2010	21:28:42
\bedssql2.dll	13.0.2896.120	651,080	5/24/2010	21:28:44
\bedsxese.dll	13.0.2896.120	363,336	5/24/2010	21:28:42
\bengine.exe	13.0.2896.120	6,158,152	5/24/2010	21:29:20
\beremote.exe	13.0.2896.120	1,213,768	5/24/2010	21:28:52

Backup Exec x64bit Media Servers

Under "C:\Program Files\Symantec\Backup Exec\" (By default)

File Name	File Version	File Size	Date	Time
\Agents\RAWS32\Updates\RAWS322896RHF351870.msp		973,312	6/1/2010	22:22:52
\Agents\RAWSX64\Updates\RAWSx642896RHF351870.msp		1,216,512	6/1/2010	22:24:04
\Agents\SAP\Updates\sapr32896RHF351870.msp		873,984	6/1/2010	22:29:12
\Agents\SAPX64\Updates\sapr32896RHF351870.msp		1,122,816	6/1/2010	22:29:36
\bedsnote.dll	13.0.2896.120	1,084,744	5/24/2010	21:30:26
\bedssql2.dll	13.0.2896.120	935,752	5/24/2010	21:30:36
\bedsxese.dll	13.0.2896.120	865,608	5/24/2010	21:30:20
\bengine.exe	13.0.2896.120	10,219,848	5/24/2010	21:31:52
\beremote.exe	13.0.2896.120	1,770,824	5/24/2010	21:30:48

Backup Exec 32bit Agent for Windows Servers

Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name	File Version	File Size	Date	Time
bedsnote.dll	13.0.2896.120	865,096	5/24/2010	21:28:42
bedssql2.dll	13.0.2896.120	651,080	5/24/2010	21:28:44
bedsxese.dll	13.0.2896.120	363,336	5/24/2010	21:28:42
beremote.exe	13.0.2896.120	1,213,768	5/24/2010	21:28:52

Backup Exec x64bit Agent for Windows Servers

Under "C:\Program Files\Symantec\Backup Exec\RAWS" (By default)

File Name	File Version	File Size	Date	Time
bedsnote.dll	13.0.2896.120	1,084,744	5/24/2010	21:30:26
bedssql2.dll	13.0.2896.120	935,752	5/24/2010	21:30:36
bedsxese.dll	13.0.2896.120	865,608	5/24/2010	21:30:20
beremote.exe	13.0.2896.120	1,770,824	5/24/2010	21:30:48

Supplemental Materials

Source	ETrack
Value	2030914
Description	DOMINO: Domino DB(s) get excluded from backup view without any warning if; the DB(s) added in the registry EXCLUDED FILE LIST shares common letter patterns with it

Source	ETrack
Value	2024638
Description	NDMP: Attempting to log into an NDMP server with a username that is more than 31 characters long crashes beremote