Enterprise Vault Agent backup fails with 0xe000848c - Unable to attach to a resource

Article:TECH129958  |  Created: 2010-01-12  |  Updated: 2013-04-17  |  Article URL http://www.symantec.com/docs/TECH129958
Article Type
Technical Solution


Issue



Enterprise Vault Agent backup fails with 0xe000848c - Unable to attach to a resource.


Error



0xe000848c - Unable to attach to a resource. Make sure that all selected resources exist and are online, and then try again.

Debug of the Enterprise Vault (EV) and Backup Exec (BE) servers show:
 
BEREMOTE log on the Media Server.
 
[7732] 05/12/10 14:16:48 ERROR: 5 Error: Permission denied
 
EV Application server BEREMOTE Log
 
[4580] 05/12/10 14:16:47 FS_FshGen: Failure to create debug trace object at line number 117
[4580] 05/12/10 14:16:47 CEVAccessHandler::AccessCheck - User is neither of - Domain Admin/Administrator/Backup Operator.
[4580] 05/12/10 14:16:47 FS_FshEV::AttachToDLE - Authentication failed for user [EVADMIN].

Cause



The Account does not have sufficient required permission.


Solution



The BESA account should be the EV Admin account, or EV service account, including the Domain Name: DOMAIN\EVADMIN 
 

 

Supplemental Materials

SourceError Code
Value0xe000848c
Description

Unable to attach to a resource


Legacy ID



352280


Article URL http://www.symantec.com/docs/TECH129958


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