SMTP Notifications Stop Working.

Article:TECH130089  |  Created: 2010-01-17  |  Updated: 2012-01-27  |  Article URL
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Technical Solution




Using Backup Exec's email notification feature, SMTP mails stop being sent after jobs complete, regardless of their completion status.


Sometimes, this issue can be resolved just by restarting the Backup Exec services.

Warning: Restaring Backup exec services will cancel any active jobs

After cycling the Backup Exec services, test the email notifications again. If they continue to not work properly, refer to for guidance on setting up a debug environment to gather more verbose data about this function to assist in troubleshooting.

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