Hotfix for Symantec Enterprise Vault (EV) for File System Archiving (FSA) 8.0 Service Pack 4 (SP4) - FSA_PH - All PH show 0KB where path > 260 char - Exception: The system cannot find the path specified. (Exception from HRESULT: 0x80070003)
| Article:TECH130186 | | | Created: 2010-01-19 | | | Updated: 2010-01-19 | | | Article URL http://www.symantec.com/docs/TECH130186 |
Problem
Hotfix for Symantec Enterprise Vault (EV) for File System Archiving (FSA) 8.0 Service Pack 4 (SP4) - FSA_PH - All PH show 0KB where path > 260 char - Exception: The system cannot find the path specified. (Exception from HRESULT: 0x80070003)
Error
Exception: The system cannot find the path specified. (Exception from HRESULT: 0x80070003)
Solution
Description
of Issue
This
problem is related to NetApp filer version 7.3. If file path is longer than 260
chars, placeholders created become 0KB.
Description
of Solution
NetApp
helper component of FSA archiving task is updated to handle file path longer
than 260 chars
Which
versions of Symantec Enterprise Vault can this hotfix be applied
to?
This
hotfix can only be applied to the following versions of Enterprise
Vault:
Enterprise
Vault 8.0 SP4
Which file
does this Hotfix replace?
EVNetAppHelper.dll
How to
Install this hotfix
1. Stop all EV
services
2. Copy the
file above in the EV installation folder to a safe location
3. Overwrite
the file in the original location with the file included in this
Hotfix
4. Start all EV
services
How to
Uninstall the hotfix
1. Stop all EV
services
2. Overwrite
the file in the installation folder with the one from the safe
location
3. Start all EV
services
Attachments
|
|
| Source | ETrack |
| Value | 1990391 |
| Description | FSA_PH - All PH show 0KB where path > 260 char - Exception: The system cannot find the path specified. (Exception from HRESULT: 0x80070003) |
Legacy ID
354499
Article URL http://www.symantec.com/docs/TECH130186
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