Backups of Templates fail with: final error: 0xe000958b - selected transport mode unsupported by current setup. final error category: resource errors

Article:TECH130342  |  Created: 2010-01-20  |  Updated: 2012-12-12  |  Article URL http://www.symantec.com/docs/TECH130342
Article Type
Technical Solution


Issue



Backups of Templates fail with: final error: 0xe000958b - selected transport mode unsupported by current setup. final error category: resource errors


Cause



This error will occur if the job has SAN transport mode only selected, and only fails on Templates. SAN based backups can only run as snapshots, and snapshots of Templates cannot be performed. Templates can only be backed up via NBD.


Solution



Workaround:
In the job properties, go to the VMware tab. Select SAN, and move it to the top of the list of transport modes, then select and move NBD under it. (See image below) This will force SAN based backups for resources that support them, and NBD for resources that do not support SAN.


Supplemental Materials

SourceUMI
ValueV-79-57344-38283

SourceError Code
Value0xe000958b
Description

0xe000958b - selected transport mode unsupported by current setup. final error category: resource errors


Legacy ID



354659


Article URL http://www.symantec.com/docs/TECH130342


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