V-79-57344-65233 - AOFO: Initialization failure on: "\\servername\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS) When Backing up the Event logs under Shadow Copy Components.

Article:TECH130424  |  Created: 2010-01-24  |  Updated: 2013-12-06  |  Article URL http://www.symantec.com/docs/TECH130424
Article Type
Technical Solution


Issue



V-79-57344-65233 - AOFO: Initialization failure on: "\\servername\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS) When Backing up the Event logs under Shadow Copy Components.
 


Error



Backup- BI-FILE
- AOFO: Initialization failure on: "\\SERVERNAME\C:". Advanced open File Option used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11242 - VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot. Microsoft Volume Shadow Copy Service (VSS) requires an NTFS volume with at least 100 MB of free space for each volume that will be snapped.

UMI Code - V-79-57344-65233


Cause



This error occurs when a third party application attempts to use the Windows Event Log writer to write to the application log and the path is incorrectly set in the Windows Registry.  This can be confirmed by running a Process Monitor during the backup of the Shadow Copy Component.  An NTBackup job will also fail when you attempt to backup these resources. 
 


Solution



1 - Go to start --> run --> type "cmd"
2 - On the command prompt console execute the following command "vssadmin list writers"
And verify the status of writers of server mainly third party application.
4 - Clean up the %temp% folder
5 - Open the registry and navigate to HKLM\System\CurrentControlSet\Services\Eventlog\Microsoft Windows Event Collector Operational

In this case the Original Value is:
Original value: '%SystemRoot%\system32\config\Microsoft-Windows-EventCollector/operational.evt'

6 - Changing the registry value from a Forward Slash to a Back Slash:
New Value: '%SystemRoot%\system32\config\Microsoft-Windows-EventCollector\operational.evt' 

Supplemental Materials

SourceUMI
ValueV-79-57344-65233
Description

AOFO: Initialization failure on: "\\servername\Shadow?Copy?Components". Advanced Open File Option used: Microsoft Volume Shadow Copy Service


SourceUMI
ValueV-79-10000-11242
Description

VSS Snapshot error. Out of disk space, or could not find an NTFS volume while creating the snapshot


Legacy ID



354742


Article URL http://www.symantec.com/docs/TECH130424


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