When adding RADA to devices, server shows up but no deduplication folder is associated with it
|Article:TECH130606|||||Created: 2010-01-27|||||Updated: 2011-03-28|||||Article URL http://www.symantec.com/docs/TECH130606|
When adding Remote Agent Deduplication (RAD) to devices, the remote server shows up but no deduplication folder is associated with it. This happens when the password for the Deduplication Folder is more than 15 characters.
Symantec Corporation has acknowledged that the above-mentioned issue is present in earlier versions of the product(s) cited at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
There are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. However, the issue has been addressed in the revision of the product specified at the end of this article.
Please contact your Symantec Sales representative or the Symantec Sales group for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.comThis issue is resolved in the Backup Exec 2010 R2 release.
When adding RADA to devices, server shows up but no deduplication folder is associated with it.
Article URL http://www.symantec.com/docs/TECH130606