Backup Exec 2010 revision 2896 Hotfix 355131

Article:TECH130777  |  Created: 2010-01-02  |  Updated: 2010-01-09  |  Article URL
Article Type
Technical Solution



Backup Exec 2010 revision 2896 Hotfix 355131


This hotfix contains a critical fix for the Backup Exec Advanced Disk-based Backup Option and Synthetic Backups.

Affected versions
Backup Exec 2010 revision 2896 32bit Media Servers
Backup Exec 2010 revision 2896 x64bit Media Servers

- Administrative privileges are required to install this hotfix.
- Before installing this hotfix, Hotfix 348284 must be installed. Hotfix 348284 can be obtained here:

Post requisites
- A full backup is required after installing this hotfix.

Download links
For 32bit Media Servers:
For x64bit Media Servers:

Issue(s) resolved
- Renamed files may not be restored from Synthetic backups which were backed up with Microsoft Change Journal. (For more details, please refer to this document: )

Installation Guide
This installation guide contains general information for installing Backup Exec product updates as well as special instructions for configurations including CPS, Agent for Windows Servers, Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS), Clustered Backup Exec, Shared Storage (SSO) installations, Central Admin Servers (CASO) installations, and SAP/R3 Oracle Agents.

Uninstalling this hotfix
This hotfix can be uninstalled.  For steps on how to uninstall a Backup Exec hotfix, refer to this technote

File Information
The date and times listed below are in Coordinated Universal Time (UTC).  When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Backup Exec 32bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File NameFile VersionFile SizeDateTime

Backup Exec x64bit Media Servers
Under "C:\Program Files\Symantec\Backup Exec\" (By default)
File NameFile VersionFile SizeDateTime

Supplemental Materials

DescriptionRenamed files cannot be restored from synthetic backups when using the Microsoft Change Journal

DescriptionHOTFIX 355131

Legacy ID


Article URL

Terms of use for this information are found in Legal Notices