How to add a license (slf file) to CCS (Control Compliance Suite ) using the license executable file.
| Article:TECH131009 | | | Created: 2010-01-17 | | | Updated: 2012-04-10 | | | Article URL http://www.symantec.com/docs/TECH131009 |
Problem
Unable to add license through the CCS console or add license feature.
Error
license expired
UTC,LOCAL,HOSTNAME,SEVERITY,CATEGORY,PNAME,PID,MTNAME,MTID,METHOD,SRCFILE,SRCLINE,INDENT,MESSAGE
2012-04-10 09:48:00.203,2012-04-10 10:48:00.203,MyHOSTNAME,Information,ProductVersionInfo,AppserverService,2476,,3,ThreadStart_Context,,0,0,AppserverService [SuiteVersion=10.50.530.20300] [ExecutingAssemblyVersion=10.50.530.20000] [CLRVersion=2.0.50727.4216] [OSVersion=Microsoft Windows NT 6.0.6002 Service Pack 2] [PROCESSOR_ARCHITECTURE=x86:2]
2012-04-10 09:48:00.109,2012-04-10 10:48:00.109,MyHOSTNAME,Error,AppServer.Server,,0,,0,slic_cpp.LicenseInfo.FeatureName,,0,0,
2012-04-10 09:48:00.250,2012-04-10 10:48:00.250,MyHOSTNAME,Error,AppServer.Service,,0,,0,slic_cpp.LicenseInfo.FeatureName,,0,0,
2012-04-10 09:48:00.250,2012-04-10 10:48:00.250,MyHOSTNAME,Error,Symantec.CCS.Common,,0,,0,slic_cpp.LicenseInfo.FeatureName,,0,0,Solution
- add the new licenses
- Run to <install directory>
\Program Files\Symantec\CCS\Reporting and Analytics\Directory Support Service\Symantec.CSM.LicenseUtil.exe - Browse to add the Symantec Enterprise License Service (ELS) licenses.
- Select Add Licenses...
- Unzip the file before selecting the license.
- Select the latest license slf file.
- After the licenses is added the Status: should reflect : The License file PATH is successfully added.
- The process is now complete.
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Legacy ID
2010031711554753
Article URL http://www.symantec.com/docs/TECH131009
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Thank you.