Cannot login to SEPM console "Unexpected server error"

Article:TECH131523  |  Created: 2010-01-06  |  Updated: 2010-01-16  |  Article URL
Article Type
Technical Solution


Getting unexpected server error while logging into SEPM console and the ...\Program Files\Symantec\Symantec Endpoint Protection Manager\Tomcat\Logs\Catalina.out file displays a Address already in use: JVM_Bind: 8443 error.


This issue will result if the default server port 8443 is already in use


Follow the steps below to resolve this issue:
  1. Launch the Services utility (>Start >Run "services.msc") to ensure that the Symantec Endpoint Protection Manager service is stopped.
  2. Navigate to the ...\Program Files\Symantec\Symantec Endpoint Protection Manager\Tomcat\etc directory and open the file with Notepad.
  3. Modify the scm.server.port= line to 8444, and then save and close this file.
  4. Go to >Start >All Programs > Symantec Endpoint Protection Manager to launch the Management Server Configuration Wizard.
  5. Complete the Management Server Configuration Wizard to implement this change.
  6. Return to the Services utility and start the Symantec Endpoint Protection Manager service.
  7. Login to the Symantec Endpoint Protection Manager.

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