Domino version 8.0.5. in Windows Server EE 32 bit cannot be installed because SEP.
| Article:TECH131709 | | | Created: 2010-01-15 | | | Updated: 2012-02-10 | | | Article URL http://www.symantec.com/docs/TECH131709 |
Problem
I get the following error at the end of the installation "An error occurred trying to get the location of virus definition files. Please try re-installing this product"
Cause
definition files cannot be parsed during the installation.
Solution
Uninstalled the current SEP from the system.
- OS reboot.
- Installed SEP 11.0.5
OS reboot. - Copied VirusDefs folder from another server: C:\Program Files\Common Files\Symantec Shared.
- Stop SEP of the server
- Move the copied VirusDefs folder to the target C:\Program Files\Common Files\Symantec Shared
- Installed SMS DOM
- OS reboot
- Installation success.
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Legacy ID
2010041508482154
Article URL http://www.symantec.com/docs/TECH131709
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Thank you.