How to uninstall Symantec Endpoint Protection for Macintosh

Article:TECH132120  |  Created: 2010-01-30  |  Updated: 2014-04-17  |  Article URL http://www.symantec.com/docs/TECH132120
Article Type
Technical Solution


Environment

Issue



You would like to know how to uninstall Symantec Endpoint Protection for Macintosh (SEP for Mac).


Solution



  • Copy the file SymantecUninstaller.English.tgz to the Macintosh client computer. This file can be found within the product download (or on the physical disc), within the SEP_MAC folder.
  • Double-click to extract the archive file. There are two items within the resultant SymantecUninstaller folder:
    - Symantec Uninstaller: this is the actual product uninstaller.
    - SymantecUninstaller.pkg: this is an installer package to install the Symantec Uninstaller onto the client machine.
  • To uninstall SEP for Mac, double-click on the Symantec Uninstaller, choose "Symantec Endpoint Protection", and click Uninstall, authenticating with your administrative password when prompted.
  • To install the Symantec Uninstaller for future removal, double-click SymantecUninstaller.pkg and follow the prompts, authenticating with your administrative password when prompted. The Uninstaller will be placed in the folder /Applications/Symantec Solutions.


If you are still experiencing issues related to remnant Symantec files after using the Symantec Uninstaller, please see Related Articles. 

 

 




Legacy ID



2010043009592848


Article URL http://www.symantec.com/docs/TECH132120


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