BigFix "Checks" Template Policy Throws Error
|Article:TECH132174|||||Created: 2010-01-03|||||Updated: 2011-12-23|||||Article URL http://www.symantec.com/docs/TECH132174|
When the BigFix "Checks" template policy that ships with Symantec Endpoint Protection 11x (SEP11) is used, the error “An error happens during the checking of BigFix compliance status” appears on client. It goes away after 20 seconds, then pops back up.
Error on client:
"An error happens during the checking of BigFix compliance status"
This is due to the need to edit the script to include the BigFix server's IP address and port number. Symantec includes a 'dummy' IP address and the default BigFix port in the script. If the script is not edited, then the error is thrown.
Edit the BigFix "Checks" script in two places to include the IP address and port number for the BigFix management server.
Article URL http://www.symantec.com/docs/TECH132174